Referral

About: Referral is a research topic. Over the lifetime, 27614 publications have been published within this topic receiving 479918 citations.

Barriers to Cooperation between Domestic-Violence and Substance-Abuse Programs:

Abstract: Staff and administrators drawn from a statewide random sample of 74 chemical-dependency and domestic-violence programs completed a questionnaire on linkage, referral, impairments to interagency coo...

Receiver responses to rewarded referrals: the motive inferences framework

Abstract: Referral reward programs have been shown in past research to stimulate referrals and also to contribute positively to customer lifetime value and firms’ profitability. In this paper we examine whether, how, and under what conditions providing a reward for a referral affects receivers’ responses to the referral. Based on a multiple motives inference framework, we propose that rewards adversely affect responses because they lead receiving consumers to infer ulterior motives for the referral. Using experiments and a survey, we find support for this hypothesis and show that this effect is stronger for unsolicited and weak tie referrals. We also demonstrate that rewarding both the referral provider and receiver or providing symbolic rewards can eliminate the negative effect of rewarded referrals. The paper makes conceptual contributions to the literature on referral reward programs, word-of-mouth, and motive inferences. The work has implications for managers considering ways to construct referral programs and design marketing activities to increase referrals.

Is the two week rule for cancer referrals working

Abstract: Mortality rates in the United Kingdom for several cancers compare unfavourably with those in other countries,1 and this may be explained at least partly by British patients having more advanced disease at the time of treatment than their European counterparts. Morbidity and mortality can be reduced through primary and secondary prevention, including screening; by early detection; and by prompt and effective treatment. Last year, in the context of the NHS's disgracefully long waiting lists, the government pledged that patients with suspected cancer would be seen by a specialist within two weeks of referral by their general practitioner. The aim was to reduce delays between presentation, diagnosis, and treatment. The two week rule has now been implemented across a range of specialties, supported by widely distributed information about risk factors and criteria for rapid referral for suspected cancer. How is it working? Local rapid access referral mechanisms have been established, including specially designed forms and direct electronic access to outpatient appointments for patients meeting prespecified criteria. In addition, the government established the cancer services collaborative programme, creating nine cancer networks covering about 15 million people, aimed at optimising systems of care and improving …

Medical malpractice implications of alternative medicine

Abstract: Although use of alternative therapies in the United States is widespread and growing, little is known about the malpractice experience of practitioners who deliver these therapies or about the legal principles that govern the relationship between conventional and alternative medicine. Using data from malpractice insurers, we analyzed the claims experience of chiropractors, massage therapists, and acupuncturists for 1990 through 1996. We found that claims against these practitioners occurred less frequently and typically involved injury that was less severe than claims against physicians during the same period. Physicians who may be concerned about their own exposure to liability for referral of patients for alternative treatments can draw some comfort from these findings. However, liability for referral is possible in certain situations and should be taken seriously. Therefore, we review relevant legal principles and case law to understand how malpractice law is likely to develop in this area. We conclude by suggesting some questions for physicians to ask themselves before referring their patients to alternative medicine practitioners.