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Showing papers on "Return on marketing investment published in 1980"


Journal ArticleDOI
TL;DR: In this paper, the authors conducted an interview with 34 senior executives in U.S. and Canadian firms, mainly in the electronics, machinery, and autoparts industry sectors, focusing on small-and medium-sized firms.
Abstract: Research on international marketing effectiveness was done by interviewing 34 senior executives in U.S. and Canadian firms, mainly in the electronics, machinery, and autoparts industry sectors. The study concentrated on small– and medium-sized firms. The findings indicate the relative importance of an information and control reporting system, organization of the international division, involvement of top management, R & D, technology, competitive pricing policy, marketing mix, and production function variables for international marketing effectiveness.

260 citations


Journal ArticleDOI
TL;DR: A survey of marketing literature reveals that little, if any, empirical research has been done to examine the impact of the adoption of the marketing concept on new product planning as mentioned in this paper, and the purpose of the survey was to evaluate the effect of marketing on product planning.
Abstract: A survey of marketing literature reveals that little, if any, empirical research has been done to examine the impact of the adoption of the marketing concept on new product planning. The purpose of...

212 citations


Journal ArticleDOI
TL;DR: In this paper, the authors developed a frame of reference for long range marketing strategy, labelled the Three Stage Model which could benefiti the attempts of service firms and institutions to successfully introduce marketing and eventually achieve marketing-oriented operations.

129 citations


Book
01 Jan 1980
TL;DR: In this article, Runyon's book brings together the real world of marketing and the theoretical world of the behavioral sciences by interrelating practice and theory, to demonstrate how the former is dependent upon the latter.
Abstract: most enthusiastically received courses in a marketing curriculum. It probes the nature of intricate and sometimes mysterious forces underlying human thought and activity, and relates those forces to the excitement of a dynamically competitive marketplace. In drawing that relationship, it deals with the desires, attitudes, images, fantasies, dreams and hopes of hundreds of millions of people. But do most texts on the subject come anywhere near fulfillment of this seemingly bright potential? The author feels that at least "some" do not, because they tend to turn a real world subject into something abstract and dull. In his book, Runyon sets out to correct this by interrelating practice and theory, to demonstrate how the former is dependent upon the latter. Does he succeed? Perhaps not as well as he promises, but perhaps better than many-or even most-of the other authors who have written texts in this field. Each chapter begins with three or four short illustrations relating concepts to be covered in the chapter to marketing practice. Most of the illustrations draw upon brief examples of advertising programs. They do a good job of demonstrating that s ch general concepts of the behavioral sciences as social class, personality and attitudes are relevant to marketing strategy. The relationship between most of these illustrations and the specific theoretical concepts presented in the book is often less convincing. In four chapters near the end, the theme switches from a primarily behavioral science orientation to a marketing management orientation. These chapters deal with the retailing structure, marketing communications, marketing research and the evaluation of advertising. They would seem to present an excellent opportunity to demonstrate the applied translations of theories and empirical data discussed in previous chapters. For the most part, however, there is rather little of this. In attempting to "bring together the real world of marketing and the theoretical world of the behavioral sciences," Runyon has taken on a major challenge. That theoretical world is a welter of conflicting theories and empirical findings which are typically fragmentary or not definitively conclusive. Whether or not practitioners actually have made widespread use of behavioral theory--as academicians use the term-is doubtful. Whether or not they could make much better use of it is another matter. The author recognizes such limitations but, of course, he can't escape them. There are some topics (e.g., attitude models) where Runyon seems lacking in his coverage, and others (e.g., subliminal advertising) where his conclusions could be questioned. However, he has succeeded in writing a book that is interesting, abundantly illustrated with examples of practice, well organized, generally lively in tone and easy to read. If you are looking for a text on this subject, you'll do well to give this book your strong consideration.

109 citations



Book
01 Apr 1980
TL;DR: In this paper, the social, ethical and environmental dimensions of marketing are discussed in the context of food marketing in the Single European Market (SEM) and the food marketing chain.
Abstract: Marketing today managing the marketing effort the marketing system structures and dynamics in the food marketing chain offering and organizations market research buyers, consumers and influences marketing analysis the marketing of clothes marketing information systems and technologies intermediary markets and marketing industrial markets the marketing of services export marketing and overseas trade international marketing marketing in the Single European Market managing the marketing mix product policy and innovation test marketing price channel management physical distributive management advertising and sales promotion sales and sales forces management marketing communications strategic marketing marketing planning marketing - the social, ethical and environmental dimensions.

52 citations



Journal ArticleDOI
08 Aug 1980-Science
TL;DR: Quantitative economic analysis of 20 commercial innovations shows that there is great benefit to society that is often not reflected in the rate of return to the innovator.
Abstract: Quantitative economic analysis of 20 commercial innovations shows that there is great benefit to society that is often not reflected in the rate of return to the innovator. The study also documents the importance of marketing strategy and proper consideration of risk.

49 citations


Journal ArticleDOI
TL;DR: In this article, the authors argue that the marketing orientation is currently appropriate, arguing that a manufacturing/marketing orientation may be needed instead of the traditional marketing orientation, and argue that to be able to recognise and understand the need for the change requires supplies of information from within the organisation and this will put into perspective the costs of not working within the manufacturing focus and large customers' valued contributions.
Abstract: Discusses ways in which changing the basis of an organisation's competence affects manufacturing and marketing's differing roles. Questions whether the marketing orientation is currently appropriate, arguing that manufacturing/marketing orientation may be needed instead. Indicates within that to be able to recognise and understand the need for the change requires supplies of information from within the organisation and this will put into perspective the costs of not working within the manufacturing focus and large customers' valued contributions. Proposes that marketing and manufacturing have the same ultimate goal, which is the enterprise's welfare — this is dependent on its ability to create value. Conflicts arise between these functions because of three things: the separation of these functions into institutional compartments; the use of measure of departmental efficiency instead of combined effectiveness; and disagreement as to whether marketing or manufacturing activity is the most cost‐effective method of producing value. Concludes that production orientation meant that marketing was given a good lift and left to add whatever value to it which it could in the process of presentation to the customer.

33 citations


01 Jan 1980
TL;DR: The goal of social marketing projects is the development of a mass market for contraceptives sold at the lowest feasible prices Experiences of more than 30 social marketing programs in 27 countries show that social marketing project a hybrid of health oriented-social action-commercial marketing programs do work at least 50% of a dozen projects with 3 or more years experience were able to improve contraceptive availability and sales of contraceptive products.
Abstract: The goal of social marketing projects is the development of a mass market for contraceptives sold at the lowest feasible prices Experiences of more than 30 social marketing programs in 27 countries show that social marketing projects a hybrid of health oriented-social action-commercial marketing programs do work At least 50% of a dozen projects with 3 or more years experience were able to improve contraceptive availability and sales of contraceptive products In addition they were able to spread family planning knowledge stimulate wider contraceptive use and provide a substantial measure of protection against unwanted pregnancy at a cost below that of most other programs The key elements of social marketing programs are: 1) management and operating procedures; 2) products to be marketed; 3) target population; 4) packaging; 5) pricing; 6) sales outlets; 7) distribution system; and 8) promotion Social marketing is not cheap easy or unobtrusive Some projects have failed because of lack of funds strong indigenous support or governmental support in the face of public criticism Still others have failed due to poor management lack of clear decision-making authority or bureaucratic reluctance to support a vigorous advertising campaign Nevertheless social marketing projects are useful and cost-effective adjuncts to other family planning programs

30 citations


Journal ArticleDOI
TL;DR: As interest rates increase, financial terms of sale become a more important source of funds for customers and a more expensive cost for suppliers as discussed by the authors, and as each party seeks to satisfy self-interest, chan...
Abstract: As interest rates increase, financial terms of sale become a more important source of funds for customers and a more expensive cost for suppliers. As each party seeks to satisfy self-interest, chan...


Journal ArticleDOI
TL;DR: In this paper, the authors discuss the marketing strategy of a future steelworks and its product choice by use of a theoretical framework based on the nature of relationship between sellers and customers and identify certain key factors which must be incorporated in strategy development to enable competitive strength to the seller.
Abstract: Discusses marketing strategy of a future steelworks and its product choice by use of a theoretical framework based on the nature of relationship between sellers and customers. Identifies certain key factors which must be incorporated in strategy development to enable competitive strength to the seller. Describes marketing as a competitive strategy problem — it is a question of the seller dividing its resources in an optimal way between a number of competitive means. Proposes that buying firms often develop relationships with a limited number of suppliers — these are then utilised in various ways. States that industrial marketing is primarily a technological and organisational problem. Says that the research project was the result of collaboration between researchers in the technical, social and economics fields with the aim to create a business entity to establish a secure position in the steel market. Further discusses in depth the strategies involved. Summarises that a theoretical framework for marketing strategies in industry has been presented and illustrated through a case about a future steelworks — though similar frameworks have been used in existing companies — test results have been promising.

Journal ArticleDOI
TL;DR: In this article, the authors describe the initial attempt to teach undergraduate marketing students marketing research using an unstructured live-case method, and the program after the course was modified to make it more structured.
Abstract: This paper has three parts. Part one describes the initial attempt to teach undergraduate marketing students marketing research using an unstructured live-case method. Part two describes the program after the course was modified to make it more structured. The last section compares the unstructured and structured live-case methods.


Journal ArticleDOI
TL;DR: The marketing literature clearly substantiates that there is a gap in understanding and communications between marketing managers and pro fessors of the subject in the United States as mentioned in this paper, and a unique approach to interacting with the business community that has been used by the Manchester Business School in England is described
Abstract: The marketing literature clearly substantiates that there is a gap in understanding and communications between marketing managers and pro fessors of the subject in the United States The literature is re viewed and a unique approach to interacting with the business community that has been used by the Manchester Business School in England is described

Book
01 May 1980
TL;DR: In this paper, the authors argue that the currently available indicators used by marketing analysts have in many cases little comparative value and are inadequate for, or irrelevant to, the requirements of marketing.
Abstract: Action in international marketing is usually preceded by research. Most international marketing research reports are built on a skeleton of currently available international socio‐economic, demographic and social indicators. The author in this paper argues that the currently available indicators used by marketing analysts have in many cases little comparative value and are in many cases inadequate for, or irrelevant to, the requirements of marketing. He uses in illustration the needs of a specific project that had as its objective the prediction of the different levels of retail distribution in Western Europe. The limitations of available international indicators are analysed. Preferable alternatives are proposed. Some of these require original research: others the restructuring of existing data. It is also urged that it is a basic pre‐requisite that international marketing analysis be made at the level of the sub‐national region — not at national level. The formation of a specifically‐oriented Marketing ...

Journal ArticleDOI
TL;DR: In this paper, a method of evolving a marketing mix, which relates intelligently to the marketing objectives set during the development of the marketing plan, is established, and the authors conclude that it may be sensible to concentrate resources on other markets until such time as it could have genuine faith in its ability to compete successfully.
Abstract: Sets out to establish a method of evolving a marketing mix, which relates intelligently to the marketing objectives set during the development of the marketing plan. Attempts to harness the wisdom and expertise which exists at a subject level in almost any business and uses these to derive a set of actions which are capable of bringing about a predetermined collective effort. States that many companies fail because of their inability to assess the collective effect of their actions in their markets, andit will be of considerable benefit if this study can achieve a method of evolving and evaluating the marketing mix for a company, without recourse to complex model building. Spotlights the following: data analysis; product line; distribution; price; merchandising; advertising and promotion. Concludes that it may be sensible to concentrate resources on other markets until such time as it could have genuine faith in its ability to compete successfully.

Journal ArticleDOI
TL;DR: In this paper, the effects of inflation on financial statement data have been investigated by accounting rule makers, and they have shown that these effects can affect the accuracy of financial statements of large firms.
Abstract: Persistent inflation in the American economy has led accounting rule makers to require large firms to report the effects of inflation on certain of their financial statement data. At present, these...


Journal ArticleDOI
TL;DR: In this paper, the authors introduce the concept of indirect marketing and examine a situation where individuals, groups, and organizations other than the purchasing organization have a major say in the purchase decision.

Journal ArticleDOI
TL;DR: In this paper, the authors discuss the challenges of channel managers in managing their firm's distribution channels and why today's marketing organizations need channel managers, as opposed to the 1980s marketing executives did not.
Abstract: Because of institutional and environmental changes, marketing executives of the 1980s face new challenges in managing their firm's distribution channels. What is a channels manager, and why would today's marketing organization need one?


Book
01 Jan 1980

Journal ArticleDOI
TL;DR: In this article, the authors present an alternative method of applying the same tool for evaluating a customer's potential using a simple to understand and easy-to-use multi-attribute model.
Abstract: There are two main reasons that industrial marketers give for not using customer marketing analysis techniques. The first is simply that many of them feel that they don't have the time or money to invest in such practices. The second is a lack of faith in sophisticated marketing analysis studies. They do not believe the complex methods of analysis can be applied to their environment. Additionally, there is a tendency to be secretive and to resist change. In spite of these difficulties, industrial marketers need help in dividing marketing efforts among markets, products, and accounts. A solution to this problem is the creation of a simple-to-understand and easy-to-use multiattribute model for evaluating a customer's potential. The use of multiattribute models in marketing has primarily dealt with brand choice. This paper presents an alternative method of applying the same tool.

Journal ArticleDOI
TL;DR: In this article, the authors examined the level of importance marketing executives attach to the elements of marketing strategy and pointed out some interesting changes in the ranks of different marketing areas since earlier studies.
Abstract: In formulating a firm's overall marketing strategy, decisions with respect to its various elements must be made. This paper examines the level of importance marketing executives attach to the elements of marketing strategy. The survey results point out some interesting changes in the ranks of different marketing areas since earlier studies. Two such changes are the relative importance associated with pricing and logistics areas of marketing. Reasons for such changes are discussed in the Discussion and Conclusions sections of the study.

Book
01 Jan 1980
TL;DR: In this article, the authors discuss the challenges of marketing in a changing world market and distributive change the marketing audit, and where they want to go: deciding the corporate marketing direction, translating objectives and strategies into marketing plans, building an effective marketing organization, evaluating and controlling the marketing activity.
Abstract: Part 1 Where are we now?: marketing in a changing world market and distributive change the marketing audit 1 the marketing audit 2 Part 2 Where do we want to go?: deciding the corporate marketing direction. Part 3 How will we get there?: translating objectives and strategies into marketing plans building an effective marketing organization staffing the structure running an effective marketing organization evaluating and controlling the marketing activity a systematic programme for receiving and improving your marketing activity.

Journal ArticleDOI
TL;DR: In this article, a simple strategy for improving article acceptance is presented, based on the assumption that marketing faculty are more likely to understand the marketing of a product (journal article) to a customer (editor).
Abstract: Marketing faculty are (or should be) more fortunate than faculty of other academic disciplines because marketing faculty are more likely to understand the marketing of a product (journal article) to a customer (editor). A simple strategy is presented for improving article acceptance.


Journal ArticleDOI
TL;DR: In fact, it is often the case that it is easier to see the link between topics such as management accounting and functions such as production or personnel, than the relationship with marketing, which seems a rather different type of business discipline.
Abstract: Introduction It is noticeable that most management training and education incorporates an element of marketing studies in one form or another. This is true for business studies degrees and diplomas, for post‐graduate management degrees and diplomas, and for professional studies. It may be in need of particular justification, since it is often the case that it is easier to see the link between topics such as management accounting and functions such as production or personnel, than the relationship with marketing, which seems a rather different type of business discipline. In fact, this problem is complicated further by the changing nature of marketing itself, since views on the role of marketing in the company have changed radically in most companies in the last two decades.