Sentiment analysis

About: Sentiment analysis is a research topic. Over the lifetime, 22176 publications have been published within this topic receiving 460826 citations. The topic is also known as: opinion mining.

SENTIWORDNET: A Publicly Available Lexical Resource for Opinion Mining

Abstract: Opinion mining (OM) is a recent subdiscipline at the crossroads of information retrieval and computational linguistics which is concerned not with the topic a document is about, but with the opinion it expresses. OM has a rich set of applications, ranging from tracking users’ opinions about products or about political candidates as expressed in online forums, to customer relationship management. In order to aid the extraction of opinions from text, recent research has tried to automatically determine the “PNpolarity” of subjective terms, i.e. identify whether a term that is a marker of opinionated content has a positive or a negative connotation. Research on determining whether a term is indeed a marker of opinionated content (a subjective term) or not (an objective term) has been instead much scarcer. In this work we describe SENTIWORDNET, a lexical resource in which each WORDNET synset sis associated to three numerical scores Obj(s), Pos(s) and Neg(s), describing how objective, positive, and negative the terms contained in the synset are. The method used to develop SENTIWORDNET is based on the quantitative analysis of the glosses associated to synsets, and on the use of the resulting vectorial term representations for semi-supervised synset classi.cation. The three scores are derived by combining the results produced by a committee of eight ternary classi.ers, all characterized by similar accuracy levels but different classification behaviour. SENTIWORDNET is freely available for research purposes, and is endowed with a Web-based graphical user interface.

Twitter as a Corpus for Sentiment Analysis and Opinion Mining

Abstract: Microblogging today has become a very popular communication tool among Internet users. Millions of users share opinions on different aspects of life everyday. Therefore microblogging web-sites are rich sources of data for opinion mining and sentiment analysis. Because microblogging has appeared relatively recently, there are a few research works that were devoted to this topic. In our paper, we focus on using Twitter, the most popular microblogging platform, for the task of sentiment analysis. We show how to automatically collect a corpus for sentiment analysis and opinion mining purposes. We perform linguistic analysis of the collected corpus and explain discovered phenomena. Using the corpus, we build a sentiment classifier, that is able to determine positive, negative and neutral sentiments for a document. Experimental evaluations show that our proposed techniques are efficient and performs better than previously proposed methods. In our research, we worked with English, however, the proposed technique can be used with any other language.

Seeing Stars: Exploiting Class Relationships for Sentiment Categorization with Respect to Rating Scales

Abstract: We address the rating-inference problem, wherein rather than simply decide whether a review is "thumbs up" or "thumbs down", as in previous sentiment analysis work, one must determine an author's evaluation with respect to a multi-point scale (e.g., one to five "stars"). This task represents an interesting twist on standard multi-class text categorization because there are several different degrees of similarity between class labels; for example, "three stars" is intuitively closer to "four stars" than to "one star".We first evaluate human performance at the task. Then, we apply a meta-algorithm, based on a metric labeling formulation of the problem, that alters a given n-ary classifier's output in an explicit attempt to ensure that similar items receive similar labels. We show that the meta-algorithm can provide significant improvements over both multi-class and regression versions of SVMs when we employ a novel similarity measure appropriate to the problem.

Biographies, Bollywood, Boom-boxes and Blenders: Domain Adaptation for Sentiment Classification

Abstract: Automatic sentiment classification has been extensively studied and applied in recent years. However, sentiment is expressed differently in different domains, and annotating corpora for every possible domain of interest is impractical. We investigate domain adaptation for sentiment classifiers, focusing on online reviews for different types of products. First, we extend to sentiment classification the recently-proposed structural correspondence learning (SCL) algorithm, reducing the relative error due to adaptation between domains by an average of 30% over the original SCL algorithm and 46% over a supervised baseline. Second, we identify a measure of domain similarity that correlates well with the potential for adaptation of a classifier from one domain to another. This measure could for instance be used to select a small set of domains to annotate whose trained classifiers would transfer well to many other domains.

Mining the peanut gallery: opinion extraction and semantic classification of product reviews

Abstract: The web contains a wealth of product reviews, but sifting through them is a daunting task. Ideally, an opinion mining tool would process a set of search results for a given item, generating a list of product attributes (quality, features, etc.) and aggregating opinions about each of them (poor, mixed, good). We begin by identifying the unique properties of this problem and develop a method for automatically distinguishing between positive and negative reviews. Our classifier draws on information retrieval techniques for feature extraction and scoring, and the results for various metrics and heuristics vary depending on the testing situation. The best methods work as well as or better than traditional machine learning. When operating on individual sentences collected from web searches, performance is limited due to noise and ambiguity. But in the context of a complete web-based tool and aided by a simple method for grouping sentences into attributes, the results are qualitatively quite useful.