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Service level

About: Service level is a research topic. Over the lifetime, 7647 publications have been published within this topic receiving 126093 citations. The topic is also known as: service level.


Papers
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Journal ArticleDOI
TL;DR: The coordinated supplier selection and customer order scheduling in the presence of supply chain disruption risks is studied for single and multiple sourcing strategies and the risk-averse solutions that optimize worst-case performance of a supply chain under disruptions risks are compared.

84 citations

Proceedings ArticleDOI
19 Apr 2004
TL;DR: This paper introduces the architecture of the virtual resource manager and highlights its main features of runtime responsibility, resource virtualization, information hiding, autonomy provision, and smooth integration of existing resource management system installations.
Abstract: The next generation Grid will demand the Grid middleware to provide flexibility, transparency, and reliability. This implies the appliance of service level agreements to guarantee a negotiated level of quality of service. These requirements also affect the local resource management systems providing resources for the Grid. At this a gap between these demands and the features of today's resource management systems becomes apparent. In this paper we present an approach which closes this gap. Introducing the architecture of the virtual resource manager we highlight its main features of runtime responsibility, resource virtualization, information hiding, autonomy provision, and smooth integration of existing resource management system installations.

84 citations

Book ChapterDOI
29 Aug 2011
TL;DR: This paper focuses on changing the resource configuration of VMs in terms of storage, memory, CPU power and bandwidth, and proposes a knowledge management approach using rules with threat thresholds to tackle this problem.
Abstract: The emergence of Cloud Computing raises the question of dynamically allocating resources of physical (PM) and virtual machines (VM) in an on-demand and autonomic way. Yet, using Cloud Computing infrastructures efficiently requires fulfilling three partially contradicting goals: first, achieving low violation rates of Service Level Agreements (SLA) that define non-functional goals between the Cloud provider and the customer; second, achieving high resource utilization; and third achieving the first two issues by as few time- and energy consuming reallocation actions as possible. To achieve these goals we propose a novel approach with escalation levels to divide all possible actions into five levels. These levels range from changing the configuration of VMs over migrating them to other PMs to outsourcing applications to other Cloud providers. In this paper we focus on changing the resource configuration of VMs in terms of storage, memory, CPU power and bandwidth, and propose a knowledge management approach using rules with threat thresholds to tackle this problem. Simulation reveals major improvements as compared to recent related work considering SLA violations, resource utilization and action efficiency, as well as time performance.

84 citations

Journal ArticleDOI
TL;DR: In this article, the effect of product perishability and retailers' stockout policy on system total cost, net profit, service level, and average inventory level in a two-echelon inventory-distribution system was investigated.

84 citations

Book
12 Oct 2017
TL;DR: An algorithm which considered Preemptable task execution and multiple SLA parameters such as memory, network bandwidth, and required CPU time is proposed and obtained experimental results show that in a situation where resource contention is fierce the algorithm provides better utilization of resources.
Abstract: Today Cloud computing is on demand as it offers dynamic flexible resource allocation, for reliable and guaranteed services in pay-as-you-use manner, to Cloud service users So there must be a provision that all resources are made available to requesting users in efficient manner to satisfy their needs This resource provision is done by considering the Service Level Agreements (SLA) and with the help of parallel processing Recent work considers various strategies with single SLA parameter Hence by considering multiple SLA parameter and resource allocation by preemption mechanism for high priority task execution can improve the resource utilization in Cloud In this paper we propose an algorithm which considered Preemptable task execution and multiple SLA parameters such as memory, network bandwidth, and required CPU time An obtained experimental results show that in a situation where resource contention is fierce our algorithm provides better utilization of resources

84 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
202321
202257
2021257
2020350
2019413
2018415