Topic
Service level
About: Service level is a research topic. Over the lifetime, 7647 publications have been published within this topic receiving 126093 citations. The topic is also known as: service level.
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Patent•
16 Jan 2003
TL;DR: In this article, a web-based service that allows shipping service users to track the status of delivery of their shipments with multiple carriers and determine shipments that are delivered late relative to the service levels committed by the carriers based on user supplied information.
Abstract: This invention provides for a web based service that allows shipping service users to track the status of delivery of their shipments with multiple carriers and determine shipments that are delivered late relative to the service levels committed by the carriers based on user supplied information. Further, the shipped-shipment monitoring system enables identification of the late shipments and the ones eligible for refunds and allows for refund claims to be processed with the respective carriers. The system further enables tracking of the refunds to ensure proper credits are passed on by the carriers to the users of the system. The portal based web service allows the users to access reports on various events relating to their shipping services in order to manage pricing, revenue-sharing and costing of such services. The methodology and system allows for communication between the users, carriers and authorized third parties and/or administrators who are connected to the system.
78 citations
30 Aug 2005
TL;DR: GRUBER is described, an architecture and toolkit for resource usage service level agreement (SLA) specification and enforcement in a grid environment, and a series of experiments on a real grid, Grid3.
Abstract: Resource sharing within grid collaborations usually implies specific sharing mechanisms at participating sites. Challenging policy issues can arise in such scenarios that integrate participants and resources spanning multiple physical institutions. Resource owners may wish to grant to one or more virtual organizations (VOs) the right to use certain resources subject to local usage policies and service level agreements, and each VO may then wish to use those resources subject to its usage policies. This paper describes GRUBER, an architecture and toolkit for resource usage service level agreement (SLA) specification and enforcement in a grid environment, and a series of experiments on a real grid, Grid3. The proposed mechanism allows resources at individual sites to be shared among multiple user communities.
77 citations
TL;DR: A sequential heuristic approach to optimize inventory service levels in a two-stage supply chain, simultaneously with network design decisions, and incorporating unfulfilled demand costs in a previous inventory-location model.
77 citations
TL;DR: In this article, a Bayesian information inventory updating model was proposed to identify the analytical conditions for the retailer to decide the optimal selling sequence, and the authors investigated the impact of big data on the profit improvement and the environmental cost improvement.
77 citations
TL;DR: This paper presents an optimization model that simultaneously optimizes the number of inventory groups, their corresponding service levels and assignment of SKUs to groups, under limited inventory spending budget.
77 citations