Service provider

About: Service provider is a research topic. Over the lifetime, 55107 publications have been published within this topic receiving 894381 citations. The topic is also known as: external service provider & internal service provider.

Measuring service quality at tourist destinations: An application of importance-performance analysis to an alpine ski resort.

Abstract: The objective of this study was to identify and evaluate the attributes (features and services) of a ski resort. Focus groups and in-depth interviews were used to develop a list of attributes that both consumers and service providers believe to be of importance when skiing in Verbier, Switzerland. Following this, a sample of 151 skiers randomly chosen throughout the season, were asked to comment on the importance and performance of 97 separate attributes in a detailed questionnaire. By using the Importance Performance Analysis (IPA) technique, final tabulated results were presented in a two-dimensional grid to show the strengths' and weaknesses of the tourism variables being studied. The study demonstrates that IPA provides a useful technique for evaluating service attributes in relation to skiing destinations.

Identity blocking service from a wireless service provider

Abstract: Location-blocking and identity-blocking services that can be commercially offered by a service promoter, e.g., a cellular service provider or a web advertiser. In the identity-blocking service, the service promoter may disclose the current physical location of a mobile subscriber (i.e., a cellular phone operator) to a third party (e.g., a web advertiser) subscribing to the identity-blocking service. However, the service promoter may not send any identity information for the mobile subscriber to the third party. On the other hand, in the location-blocking service, the service promoter may disclose the mobile subscriber's identity information to the third party, but not the current physical location of the mobile subscriber. Blocking of the mobile subscriber's identity or location information may be desirable for privacy reasons, to comply with a government regulation, or to implement a telecommunication service option selected by the mobile subscriber. However, in the case of the mobile subscriber requesting emergency help, the service promoter may not block identity and/or location information. Instead, the service promoter may send all such information to the emergency service provider (e.g., the police or a hospital).

Dynamic power management based on continuous-time Markov decision processes

Abstract: This paper introduces a continuous-time, controllable Markov process model of a power-managed system. The system model is composed of the corresponding stochastic models of the service queue and the service provider. The system environment is modeled by a stochastic service request process. The problem of dynamic power management in such a system is formulated as a policy optimization problem and solved using an efficient "policy iteration" algorithm. Compared to previous work on dynamic power management, our formulation allows better modeling of the various system components, the power-managed system as a whole, and its environment. In addition it captures dependencies between the service queue and service provider status. Finally, the resulting power management policy is asynchronous, hence it is more power-efficient and more useful in practice. Experimental results demonstrate the effectiveness of our policy optimization algorithm compared to a number of heuristic (time-out and N-policy) algorithms.

Verification of the source of program of information in a conditional access system

Abstract: A cable television system provides conditional access to services. The cable television system includes a headend from which service 'instances', or programs, are broadcast and a plurality of set top units for receiving the instances and selectively decrypting the instances for display to system subscribers. The service instances are encrypted using public and/or private keys provided by service providers or central authorization agents. Keys used by the set tops for selective decryption may also be public or private in nature, and such keys may be reassigned at different times to provide a cable television system in which piracy concerns are minimized.

Systems and methods for online selection of service providers and management of service accounts

Abstract: An interchange party computer system (IPCS) having means for presenting user interfaces to consumer computer systems and capturing data input through the user interfaces, the IPCS being associated with at least one database holding data representing a plurality of consumer profiles, the profiles including consumer profiles expressing service selection attributes for a plurality of service sectors, and at least one database holding data for a plurality of service programs under a plurality of service sectors, each sector being represented by service programs from a plurality of service providers, the IPCS including (a) a Service Comparison/Selection; (b) a Automatic Bill Payment Module; (c) an Automated Services Monitoring Module; (d) an Automated Best Services Selection Module; (e) a Services Search Module; (f) an Incentive Program Module; (g) a Data Mining Module; and/or (h) a Pooling Module.