Service provider

About: Service provider is a research topic. Over the lifetime, 55107 publications have been published within this topic receiving 894381 citations. The topic is also known as: external service provider & internal service provider.

A survey on resource allocation strategies in cloud computing

Abstract: Cloud computing provides user-requested services that are reliable, dynamic, flexible and efficient. In order to offer such guaranteed services to cloud users, effective resource allocation strategies must be implemented. The methodology used should also confirm to the Service Level Agreement (SLA) drawn between the customer and the service provider. This work presents a study of such resource allocation strategies in cloud computing. The strategies include resource requirements prediction algorithms and resource allocation algorithms. This works studies the various resource allocation techniques utilized in cloud computing and makes a comparative study of the merits and demerits of each technique. This study aims to identify an efficient resource allocation strategy that utilizes resources effectively in the resource constrained environment of cloud computing.

The Entrepreneurial Development System: Transforming Business Talent and Community Economies

Abstract: In this conceptual and practical article, the authors suggest an alternative to the current paradigm for developing enterprises in local communities and regions through-out the United States. They also propose implementing a new approach, called the entrepreneurial development system, for transforming community economies. They first lay out the specifications for the new paradigm, drawing distinctions between current practice and their proposal. They then describe the major components of their proposed enterprise development system; detail its benefits to entrepreneurs, service providers, and the community; and discuss challenges to its full-scale implementation. Throughout, implications for further research suggested by the new paradigm are noted.

An exploratory study of a multi‐expectation framework for services

Abstract: As conceptualizations of expectations in consumer evaluations continue to evolve, researchers have been exploring multiple levels of expectations in satisfaction and service quality evaluations. In 1993 Zeithaml, Berry and Parasuraman proposed that consumers use both desired and adequate expectations in service quality evaluations and a “zone of tolerance” separates these levels. This study extends the Zeithaml et alwork by investigating the zone of tolerance as it relates to consumer experience with the service provider, perceived competitive choice opportunities, and the essentialness of differing service dimensions. Results indicate that consumers readily distinguish between desired and adequate expectation levels; and understanding both expectation levels is important. Although perceptions of what a firm should offer remain relatively stable, perceptions of acceptable performance vary by service dimensions and as consumers acquire experience. In comparison with the traditional SERVQUAL framework, this multiple expectation conceptualization offers service marketers the opportunity to fine‐tune resource allocations.

Secure client authentication and service authorization in a shared communication network

Abstract: Functionality for secure client authentication and service authorization in a shared communication network are disclosed. A managing network device of a communication network causes a securely connected client network device to perform an account authorization process with an accounting network device in parallel with a service matching process with the managing network device and one or more service providers of the communication network. The managing network device executes the service matching process and securely matches the client network device with one of the service providers. The accounting network device executes the account authorizing process with the client network device and provides a service voucher to the managing network device authorizing one or more of the service providers to service the client network device. The managing network device transmits the service voucher to the matched service provider to prompt the matched service provider to service the client network device.

The Labor Illusion: How Operational Transparency Increases Perceived Value

Abstract: Aubiquitous feature of even the fastest self-service technology transactions is the wait. Conventional wisdom and operations theory suggest that the longer people wait, the less satisfied they become; we demonstrate that because of what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting effort, people can actually prefer websites with longer waits to those that return instantaneous results---even when those results are identical. In five experiments that simulate service experiences in the domains of online travel and online dating, we demonstrate the impact of the labor illusion on service value perceptions, demonstrate that perceptions of service provider effort induce feelings of reciprocity that together mediate the link between operational transparency and increased valuation, and explore boundary conditions and alternative explanations. This paper was accepted by Pradeep Chintagunta and Preyas Desai, special issue editors. This paper was accepted by Pradeep Chintagunta and Preyas Desai, special issue editors.