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Service provider

About: Service provider is a research topic. Over the lifetime, 55107 publications have been published within this topic receiving 894381 citations. The topic is also known as: external service provider & internal service provider.


Papers
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MonographDOI
09 Apr 2009
TL;DR: Vehicular Networks: Techniques, Standards and Applications examines the latest advances in the evolution of vehicular networks, presenting invaluable state-of-the-art ideas and solutions for professionals and academics at work on numerous international development and deployment projects.
Abstract: Critical, Cutting-Edge Insight to Speed Deployment of Vehicular NetworksAs Vehicular Networks technology enters a critical phase in its evolution, academic institutions, industry, and governments worldwide are investing significant resources into large-scale deployment of such networks in order to leverage its benefits to communication, road safety, and improved traffic flow. Despite the current proliferation of conferences to address the technical, policy, and economic challenges associated with this exciting new technology, notably absent is a self-contained book that integrates and covers these topics in sufficient detail.Vehicular Networks: Techniques, Standards and Applications examines the latest advances in the evolution of vehicular networks, presenting invaluable state-of-the-art ideas and solutions for professionals and academics at work on numerous international development and deployment projects. A versatile text, it cross-references all key aspects, including medium access, scheduling, mobility, services, market introduction, and standard specifications. This informative guide:Describes the roles of networks operators, car manufacturers, service providers, and governmental authorities in development of vehicular technologyIllustrates the benefits and real-life applications of vehicular networksAnalyzes possible business models for network deploymentExamines potential services and possible deployment architecturesExplores the technical challenges of deployment, including use of MAC protocols, routing, data dissemination, dynamic IP autoconfiguration, mobility management, security, and driver/passenger privacy Illustrative Figures to Clarify Both Basic and Advanced ConceptsUsing simplified language, this book elucidates the distinct behavior and characteristics that distinguish vehicular networks from other types of mobile networks. It is an invaluable resource for those working with or studying vehicular networks and other wireless or mobile communications systems.

338 citations

Journal ArticleDOI
TL;DR: In this article, the authors present a model for studying customers' switching behavior as processes by extending the Critical Incident Technique in a relationship direction, which captures the configurations of the underlying factors that lead to revocable or irrevocable switching decisions.
Abstract: The importance and difficulty of keeping customers constantly features in the marketing literature. However, customer studies have generally focused on loyal customers and loyalty rather than on reasons for switching service providers. The aim of this article is to present a model for studying customers’ switching behavior as processes by extending the Critical Incident Technique in a relationship direction. By using the new technique, an analytic framework was developed that identifies three different kinds of switching determinants: pushing determinants, pulling determinant, and swayers. The new technique captures the configurations of the underlying factors that lead to revocable or irrevocable switching decisions. The study shows that these configurations are signals of switching, which provide useful knowledge for management and staff for policy and training purposes.

338 citations

Journal ArticleDOI
TL;DR: A method is proposed which delineates the service area of providers delivering social services and produces a probability metric that maps the equity of the program of services for each household and proposes an adjustment process, an allocation, to level access to services.
Abstract: Although social programs intend to provide equal access for all, in the final evaluation, fairness of the distribution of services is usually dictated by location. Measuring and predicting access to social services can help these programs adjust and better accommodate under-served regions. A method is proposed which delineates the service area of providers delivering social services and produces a probability metric that maps the equity of the program of services for each household. We begin with a computationally trivial method for delineating service areas, map the probability of households being served, and propose an adjustment process, an allocation, to level access to services. We argue such methods can serve to better locate service providers and insure equity when implementing social programs.

337 citations

Journal ArticleDOI
TL;DR: In this article, the authors draw the reader's attention to service productivity and its connection to service quality and eventually to profits, and introduce the concept of return on relationships based on the notions of intellectual capital and the balanced scorecard.
Abstract: The purpose of this article is to draw the reader’s attention to service productivity and its connection to service quality and eventually to profits. In service operations the customer plays an active role in influencing productivity and quality. Furthermore, contemporary companies are networks, not delimited hierarchies, and the productivity and quality issues affect all members of a network, not just the provider and the customer. This is clear from the new developments in relationship marketing and imaginary (virtual) organizations. In order to assess the financial outcome, the concept of return on relationships is introduced based on the notions of intellectual capital and the balanced scorecard. The article ends with challenging questions as well as recommendations for practising managers.

337 citations

Patent
28 Jan 2002
TL;DR: In this paper, a secure push server is disclosed, which allows information service providers to send notifications to the wireless clients on different wireless networks, including a certificate from the information service provider.
Abstract: A secure push server is disclosed. The push server is used for sending notifications to different wireless clients on different wireless networks. The push server allows information service providers to send notifications to the wireless clients. The information service providers initiate a request to the push server that includes updated information. The request also includes a certificate from the information service provider. The push server authenticates the request from the information service provider by verifying the certificate. The push server also determines if the certificate was issued from an acceptable certificate authority by examining an acceptable certificate authority list. Finally, the push server checks the content of the notification to be sure it does not interfere with other information service providers. After performing the security checks, the push server processes the notification request.

336 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
20251
20241
2023732
20221,673
20211,969
20202,684