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Showing papers on "Services computing published in 1981"



Journal ArticleDOI
TL;DR: Research based at the University of Bath showed indexing and abstracting services in the social sciences to be numerous, uncoordinated, often poorly designed, and greatly underused, and indicates ways in which both individual services and the total system could be improved.
Abstract: Research based at the University of Bath showed indexing and abstracting services in the social sciences to be numerous, uncoordinated, often poorly designed, and greatly underused. It also indicates ways in which both individual services and the total system could be improved. Libraries cannot buy all services and have few objective criteria for effective selection. Obstacles to improvement include the non-commercial nature of many services, a relatively small and poor market, the fact that the main buyers (libraries) are not the users, and the fact that producers have little incentive to improve or coordinate. In the long term a totally automated system could solve the problem, but meanwhile libraries could make matters better by conducting evaluation studies, by cooperating to cancel poor services and pressing for the improvement of good ones, and by encouraging end users to be more demanding.

13 citations




Book
01 Jan 1981

6 citations


Journal ArticleDOI
TL;DR: The potential for the development of a cost accounting procedure that monitors both output of service and costs while allowing for though not insuring quality of output can help answer questions of cost effectiveness of social work services is discussed.
Abstract: This paper discusses the potential for the development of a cost accounting procedure that monitors both output of service and costs while allowing for though not insuring quality of output. Such a system of costing out can help answer questions of cost effectiveness of social work services. One possible model is utilized to express the process and demonstrate potential benefits to social work services. It offers way of defining and evaluating services with respect to standards of productivity. Necessary components of such a system are defined. It is suggested as a tool for the social work Administrator to consider as a way of clearly and effectively defining needs and defining and "marketing" the services to be provided by the department. It is presented here to encourage further exploration and refinement.

6 citations




Journal ArticleDOI
TL;DR: In this paper, the authors discuss new forms of data communications services from a Canadian perspective, and identify issues associated with the services and the new society they encourage, and conclude that a requirement exists for national planning and coordination mechanisms to assure that appropriate systems are in place to foster the orderly introduction, diffusion, and utilization of new data communications.

2 citations





Journal ArticleDOI
TL;DR: Evaluation studies should not only determine how well social service programs achieve their goals, but should also identify and consider alternatives, thus assisting decision makers in resolving problems in the delivery of human services.
Abstract: In spite of costly and complex program evaluations, health care and other social service programs exhibit marked disparities and inequalities in services, as well as rising expenditures. The author stimulates thinking in a broad social and professional context with her argument for a broader focus in service program evaluation. Evaluation studies, she says, should not only determine how well social service programs achieve their goals, but should also identify and consider alternatives, thus assisting decision makers in resolving problems in the delivery of human services.


Book ChapterDOI
01 Jan 1981
TL;DR: A minimal support structure is proposed whose function is to direct future growth and to permit the progressive upgrading of services and infrastructure in less developed countries.
Abstract: This paper addresses the problem of predictability in the design of high density site and services projects for less developed countries. It proposes a minimal support structure whose function is to direct future growth and to permit the progressive upgrading of services and infrastructure. Preliminary research conducted for the Banco de Mexico illustrates this approach.