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Showing papers on "Software as a service published in 1991"


Journal ArticleDOI
TL;DR: Improving software quality, making software engineering technology more transferable, and transferring software technology into an organization are addressed.
Abstract: The engineering process that underlies software development is examined. A brief summary of how information technology has affected both institutions and individuals in the past few decades is given. Engineering with models and metrics is then discussed. Improving software quality, making software engineering technology more transferable, and transferring software technology into an organization are addressed. >

139 citations


Book ChapterDOI
21 Oct 1991
TL;DR: This essay presents some views on where SCM tools have been in widespread use for decades, where they are and the areas of future growth.
Abstract: 1. Meaning and Goals of Software Configuration Management Software Configuration Management is one of the established sub-fields of Software Engineering, and one that provides recognized benefits to practitioners and managers, SCM tools have been in widespread use for decades, there is a historical hardware model on which to build, and a variety of commercial tools are on the market. Our work is not yet done, and most of the needs remain unmet. This essay presents some views on where we are and the areas of future growth.

13 citations


Proceedings ArticleDOI
23 Jun 1991
TL;DR: A discussion is presented of experiences with the use of customer-based measures of software service quality and the resulting quality measurement and improvement system required to support these measures.
Abstract: A discussion is presented of experiences with the use of customer-based measures of software service quality and the resulting quality measurement and improvement system required to support these measures. The customer-based metrics become the heart of a system which employs various quality improvement techniques-quality function deployment, root cause analysis, and defect prevention. The software service examined is the delivery and application of software loads to digital central telephone office customers. The general methodology discussed is applicable to other service areas. >

5 citations



Proceedings ArticleDOI
M.G. Ryan1
23 Jun 1991
TL;DR: The author addresses certain steps that, if employed, would provide a framework on which the AIN could be based and socializes the relationship between service logic and service data as they relate to service creation.
Abstract: With the evolution of the advanced intelligent network (AIN), the telecommunications industry has been thrust into a most complex transitional project. The author addresses certain steps that, if employed, would provide a framework on which the AIN could be based. He socializes the relationship between service logic and service data as they relate to service creation. A method to structure software for internodal interface in the AIN is suggested, through a well designed service management system (SMS) and the role it will probably assume. >

3 citations


Book ChapterDOI
TL;DR: The object management machine (OMM) concept is presented as an integration framework for preexisting data management systems and the suitability of the MUSE multidatabase integrator as an implementation framework for the Object Management Machine concept is demonstrated.
Abstract: The software development process deals with a wide variety of documents. For the preparation of these documents, as well as for their maintenance, appropriate data management support is requested, resulting in the coexistence of multiple object management systems within a single, advanced software development environment. In order to homogenize data management in software development environments we present the object management machine (OMM) concept as an integration framework for preexisting data management systems. An object management machine enables the creation of uniform access patterns to different data management systems, including the query interface and transaction processing. The concept is being developed in the framework of the EUREKA project ESF (EUREKA Software Factory). To make it operational we demonstrate the suitability of the MUSE multidatabase integrator as an implementation framework for the Object Management Machine concept.

2 citations


Proceedings ArticleDOI
02 Dec 1991
TL;DR: There is an urgent need for software quality and reliability improvement in telecommunications networks and some of the Bellcore software quality improvement initiatives are reviewed and a dialog is invited.
Abstract: It is argued that there is an urgent need for software quality and reliability improvement in telecommunications networks As networks evolve from POTS (plain old telephone service) to more advanced information networks, Bellcore client companies (BCCs) need software which meets their requirements, which is error free, and which is extensible to new functionality in a cost-effective manner Network elements, network systems, and operations systems interoperability in a multivendor environment is a major concern of the BCCs Some of the Bellcore software quality improvement initiatives are reviewed and a dialog on the subject is invited >

1 citations