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Showing papers on "Supply chain management published in 2002"


Book
11 Oct 2002

1,790 citations


Book
01 Jan 2002
TL;DR: The authors of the book as discussed by the authors are quite well-known as professors in Michigan University and they have published a book that is one of the best books for a new-comer or student in supply chain field.
Abstract: The authors of the book are quite well-known as professors in Michigan University. It is one of the best book for a new-comer or student in supply chain field. It owns a lot of industrial insights as well as supporting cases and also, quite a few other useful data and tables. The theoretic structure of the book is quite fruitful and helpful, especially to people that want to have a clear and complete picture of the supply chain management. It not only discusses the issues of logistics and supply chain management, but also provides reader with a whole new view of the business operation and management. It raises the question how to run a successful and competitive firm and offers some useful ideas to help reader reach the conclusion by himself. It is quite a good book for students to use at class and read off class as well. Of course, managers who interested in supply chain and logistics should appreciate it very much.

1,117 citations


Journal ArticleDOI
TL;DR: In this article, the authors proposed a collaborative supply chain approach to match demand with supply in the case of short life cycle products such as food, apparel, toys, and computers, where manufacturers and retailers need to collaborate in the supply chain.
Abstract: Intensive competition in the market place has forced companies to respond more quickly to customer needs through faster product development and shorter delivery time. Increasing customer awareness and preferences have led to an unprecedented explosion in product variety. End customers give credit only to companies that are able to deliver products with excellent quality, and on time. However, the demand of customers for product variety, especially in the case of short life‐cycle products such as food, apparel, toys, and computers, makes it difficult for manufacturers and retailers to predict which particular variety of the products the markets will accept. To be effective in matching demand with supply, manufacturers and retailers need to collaborate in the supply chain.

955 citations


Journal ArticleDOI
TL;DR: In this paper, the authors synthesize past supply chain modeling efforts and identify key challenges and opportunities associated with supply chain modelling, and also provide various guidelines for the successful development and implementation of supply chain models.

941 citations


Journal ArticleDOI
TL;DR: In this article, the authors present a model suggesting that suppliers must invest in site-specific and human assets, and buyers must judiciously apply contracts to control for relative levels of dependence within the relationship.

904 citations


Journal ArticleDOI
TL;DR: In this article, the authors surveyed senior managers in various industries to study the prevalent supply chain management and supplier evaluation practices and related these practices to a smaller set of constructs and related the constructs to firm performance.
Abstract: Many leading firms in the USA have adopted an integrated strategic approach to purchasing and logistics management known as supply chain management. As the twenty‐first century begins, supply chain management has become a significant strategic tool for firms striving to improve quality, customer service and competitive success. This article surveyed senior managers in various industries to study the prevalent supply chain management and supplier evaluation practices. The study reduced these practices to a smaller set of constructs and related the constructs to firm performance. The results show that many constructs were correlated with firm performance and that some constructs were found to adversely affect performance.

882 citations


Journal ArticleDOI
TL;DR: This research attempts to help fill gaps in the current body of knowledge in the value of information sharing and physical flow coordination in the e-business arena by surveying prior research in the area, categorized in terms of information shares and flow coordination.
Abstract: Advances in information technology, particularly in the e-business arena, are enabling firms to rethink their supply chain strategies and explore new avenues for inter-organizational cooperation. However, an incomplete understanding of the value of information sharing and physical flow coordination hinder these efforts. This research attempts to help fill these gaps by surveying prior research in the area, categorized in terms of information sharing and flow coordination. We conclude by highlighting gaps in the current body of knowledge and identifying promising areas for future research.

758 citations


Journal ArticleDOI
TL;DR: In this paper, a multi-method empirical approach involving both surveys and case study interviews was used to obtain an accurate view of supply chain management as it is currently practiced. But the findings reveal that supply chain practice seldom resembles the theoretical ideal.
Abstract: The terminology “supply chain management” is used frequently in today’s materials management environment and is generally associated with advanced information technologies, rapid and responsive logistics service, effective supplier management, and increasingly with customer relationship management. Most materials managers are familiar with the supply chain mantra of “suppliers’ supplier to customers’ customer”. However, experience shows that few companies are actually engaged in such extensive supply chain integration. To obtain an accurate view of SCM as it is currently practiced, the experience and insight of industry managers engaged in supply chain initiatives was sought via a multi‐method empirical approach involving both surveys and case study interviews. The findings reveal that supply chain practice seldom resembles the theoretical ideal. Three different levels of SCM implementation are identified and a series of limiting factors are discussed. Managers must recognize the tension that exists between SCM’s competitive potential and the inherent difficulty of collaboration.

732 citations


Journal ArticleDOI
TL;DR: In this article, a supplier selection model for evaluation and selection of suppliers considers multiple factors that include strategic, operational, tangible, and intangible measures, and allows for input from a variety of managerial decisionmaking levels and considers the dynamic aspects of the competitive environment in evaluating suppliers.
Abstract: SUMMARY The purchasing function for some time now has been receiving increasing importance as a critical supply chain management component. This is mainly due to the significant impact of material costs on profits, increased investments in advanced manufacturing and information technologies, and a growing emphasis on Just-In-Time GIT) production. The critical objectives of purchasing departments include obtaining the product at the right cost in the right quantity with the right quality at the right time from the right source. This requires executing effective decisions concerning supplier selection and evaluation. This article addresses the supplier selection process. This model for evaluation and selection of suppliers considers multiple factors that include strategic, operational, tangible, and intangible measures. The model also allows for input from a variety of managerial decisionmaking levels and considers the dynamic aspects of the competitive environment in evaluating suppliers. An empirical case illustration demonstrates the efficacy of the model. The results provide interesting managerial implications.

678 citations


Book
27 Dec 2002
TL;DR: In this article, Hughes describes how the supply chain operates and discusses the issues and techniques that are relevant for companies seeking to improve the management of their supply chains, each chapter contains tips, techniques and real world examples.
Abstract: Hugos describes how the supply chain operates and discusses the issues and techniques that are relevant for companies seeking to improve the management of their supply chains. Each chapter contains tips, techniques and real world examples.

622 citations


Journal ArticleDOI
TL;DR: In this paper, the authors argue that with the rapid and pervasive restructuring of supply chains and of the logistics pathways in which ports are embedded, existing paradigms no longer offer adequate insights into the functions of ports or port authorities.
Abstract: This paper argues that, with the rapid and pervasive restructuring of supply chains and of the logistics pathways in which ports are embedded, existing paradigms no longer offer adequate insights into the functions of ports or port authorities. Rather, ports must now be seen as elements in value-driven chain systems or in value chain constellations. They deliver value to shippers and to third party service providers; customer segmentation and targeting is on the basis of a clearly specified value proposition; and the port captures value for itself and for the chain in which it is embedded. The role of ports and port authorities, and the way in which they position themselves in the new business environments beyond 2001 must be defined within a paradigm of ports as elements in value-driven chain systems, not simply as places with particular, if complex, functions.

Journal ArticleDOI
TL;DR: In this paper, a qualitative research method for analyzing a supply chain network and for identifying effective chain redesign strategies is presented, where the main questions individual companies face are whether, why, how and with whom they should start supply chain management activities.
Abstract: Dynamic demands and constraints imposed by a rapidly changing business environment make it increasingly necessary for companies in the food supply chain to cooperate with each other. The main questions individual (food) companies face are whether, why, how and with whom they should start supply chain management activities. Presents a qualitative research method for analyzing a supply chain network and for identifying effective chain redesign strategies. Presents a generic list of supply chain redesign strategies based on a multi‐disciplinary literature review. Proposes that in order to identify the most effective strategies in a specific chain scenario one should focus on the identification and management of the sources of uncertainties in the supply chain’s decision‐making processes. The application of the research method in three food supply chains resulted in a valuable tool that can be used in supply chain redesign projects, as it indicates potentially effective redesign strategies when a specific source of uncertainty is encountered in a supply chain.

Journal ArticleDOI
TL;DR: In this article, the authors investigated the relationship between Internet-enabled supply chain integration strategies and performance in manufacturing and services and found that demand chain management (DCM) led to the highest performance for manufacturing, but few signs of DCM in services.

Journal ArticleDOI
TL;DR: In this article, the authors describe a scenario where the philosophy of "one size fits all" does not apply to pipeline design, implementation, and control, and the issues underlying the appropriate matching of pipelines to marketplace needs under conditions of demand volatility and price pressure are examined.
Abstract: The issues underlying the appropriate matching of pipelines to marketplace needs under conditions of demand volatility and price pressure are examined. The authors describe a scenario where the philosophy of “one size fits all” does not apply to pipeline design, implementation, and control. Research conducted by the authors and others is used to show how appropriate global supply chain strategies can be developed contingent upon market characteristics and which seek simultaneously to achieve higher levels of customer responsiveness at less total cost to the supply chain as a whole. The selection of the right strategy within a supply chain lends itself to a taxonomic approach. We find that three dimensions (leading to eight possible configurations) are adequate for this purpose. These key dimensions are product characteristics, demand characteristics and replenishment lead-time.

Journal ArticleDOI
TL;DR: The notion of mutuality and the focus of coordination are promoted and the knowledge of coordination is proposed as an explicit understanding about key drivers of coordination modes that have positive impacts on supply chain performance.
Abstract: Increasing competition due to market globalisation, product diversity and technological breakthroughs stimulates independent firms to collaborate in a supply chain that allows them to gain mutual benefits. This requires the collective know‐how of the coordination mode, including the ability to synchronise interdependent processes, to integrate information systems and to cope with distributed learning. However, research into coordination has paid little attention to acknowledging different modes of coordination. This study promotes the notion of mutuality and the focus of coordination in order to establish a comprehensive taxonomy of coordination modes. Four different modes of coordination have been identified: logistics synchronisation, information sharing, incentive alignment, and collective learning. The knowledge of coordination is then proposed as an explicit understanding about key drivers of coordination modes that have positive impacts on supply chain performance. This paper also presents a research agenda.

Book
01 Jan 2002
Abstract: Presents the latest developments in logistics management Its managerial focus blends logistics theory with practical applications and includes updated material of latest transportation regulations and carrier pricing

Journal ArticleDOI
TL;DR: In this paper, the authors compare analytic hierarchy process and total cost of ownership (COPO) for supplier selection and evaluation, and provide a comparison of the two approaches and their performance.
Abstract: Supplier selection and evaluation are arguably one of the most critical functions for the success of an organization. Several approaches exist in the literature to objectively evaluate suppliers, including analytic hierarchy process and total cost of ownership. Analytic hierarchy process provides a framework to cope with multiple criteria situations involving supplier selection, while the total cost of ownership is a methodology and philosophy, which look beyond just the price of a purchase to better understand and manage costs in selecting and maintaining relationships with suppliers. This paper illustrates the two approaches and provides a comparison.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the potential impact that purchasing social responsibility might have on supply chain relationships and found that PSR has a direct and positive impact on supplier performance, as well as an indirect, mediated effect through improved trust and cooperation.
Abstract: We use the term purchasing social responsibility (PSR) to describe the involvement of purchasing managers in socially responsible activities. The purpose of the research is to examine the potential impact that PSR might have on supply chain relationships. Our findings suggest that PSR has a direct and positive impact on supplier performance, as well as an indirect, mediated effect through improved trust and cooperation. These findings hold important implications not only for purchasing managers but also logistics managers in the areas of customer service, distribution, and business-to-business marketing.

Journal ArticleDOI
TL;DR: In this paper, an equilibrium model of a competitive supply chain network is developed, which is sufficiently general to handle many decision-makers and their independent behaviors, and the network structure of the supply chain is identified and equilibrium conditions are derived.
Abstract: In this paper, an equilibrium model of a competitive supply chain network is developed. Such a model is sufficiently general to handle many decision-makers and their independent behaviors. The network structure of the supply chain is identified and equilibrium conditions are derived. A finite-dimensional variational inequality formulation is established. Qualitative properties of the equilibrium model and numerical examples are given.

Book
22 Aug 2002
TL;DR: In this paper, the authors present practical guidance for every aspect of supply chain redesign: mapping existing supply chains, identifying changes that promise the best ROI; intelligently leveraging new technologies; strengthening relationships with key partners; designing products that support lean supply chains; implementing new approaches to strategic cost management; and much more.
Abstract: Supply Chain Redesign delivers practical guidance for every aspect of supply chain redesign: mapping existing supply chains; identifying changes that promise the best ROI; intelligently leveraging new technologies; strengthening relationships with key partners; designing products that support lean supply chains; implementing new approaches to strategic cost management; and much more. Coverage includes key success factors, emerging trends, and detailed case studies from Nortel and GM.

Journal ArticleDOI
TL;DR: Empirically addressed questions about what are the upstream, internal, and downstream barriers to implementing e-integration using data from a large single nation study and found a positive link between e- integration and performance, and that internal barriers impeded e-Integration more than either upstream supplier barriers or downstream customer barriers.
Abstract: Current opinion holds that Internet-based supply chain integration with upstream suppliers and downstream customers (called “e-integration” in this paper) is superior to traditional ways of doing business. This proposition remains untested, however, and similarly we know little about what are the upstream, internal, and downstream barriers to implementing e-integration. This paper empirically addressed these questions using data from a large single nation study, and found (1) a positive link between e-integration and performance, and (2) that internal barriers impeded e-integration more than either upstream supplier barriers or downstream customer barriers. Findings from this study contribute to our theoretical understanding of implementing change in contemporary supply chains, and have important implications for manufacturers interested in improving their supply chain's performance using the Internet.

Journal ArticleDOI
TL;DR: In this article, the authors identify potential antecedents of information exchange in supply chain management and discuss the implications for logistics managers in manufacturing firms in several industries, and the results of this exploratory study are detailed.
Abstract: Although information exchange among trading partners is consistently mentioned as a key requirement of successful supply chain management implementation, research on information exchange is scarce. This lack of research provides little guidance and support for those managers interested in improving their logistics operations through increased information exchange. The main goal of this paper is to identify potential antecedents of information exchange. Questionnaires were sent to logistics managers at manufacturing firms in several industries. The results of this exploratory study are detailed and the implications for logistics managers discussed.

Patent
15 Aug 2002
TL;DR: In this article, a centralized supply chain server receives forecasts from the customers detailing the orders that the customers desire and analyzes these forecasts to ensure that they conform to contractual agreements and do not contain errors.
Abstract: A supply chain network where customers, suppliers, logistics providers, carriers, and financial institutions are all connected to a centralized supply chain server. The server receives forecasts from the customers detailing the orders that the customers desire. These forecasts are analyzed by the supply chain server to ensure that they conform to contractual agreements and do not contain errors. The forecasts are also used to warn the suppliers of future demands so that the suppliers can anticipate demands and plan inventory accordingly. Once supplier demand issues are resolved, the forecasts are sent to the suppliers in groups so that the suppliers prepare a smaller number of large orders. The supply chain server also controls the processes involved in distributing the product from the suppliers to the customers including the generation and payment of invoices. A form of financing the customers' purchases, made possible by the supply chain architecture, is also disclosed.

Journal ArticleDOI
TL;DR: In this article, the authors compare and contrast forward and reverse logistics in a retail environment, with the focus on the reverse flow of product, and present the differences between forward and backward flows of logistics systems.
Abstract: This paper compares and contrasts forward and reverse logistics in a retail environment, with the focus on the reverse flow of product. Many differences between forward and reverse flows of logistics systems are presented. The impact of these factors depends to some extent on the supply chain position of a firm. Unlike much reverse logistics research, which is written from the perspective of the firm which will remanufacture or refurbish the product in the reverse flow, we consider the issues from the perspective of the firm generating the reverse flow.

Journal ArticleDOI
TL;DR: A 26-item SCP measurement instrument was constructed, reflecting service effectiveness for shippers, operations efficiency for transport logistics service providers, andService effectiveness for consignees.
Abstract: This study aims to investigate the construct of, and develop a measurement instrument for, supply chain performance (SCP) in transport logistics. Based on the supply chain operations reference model and various established measures, a measurement model and a measurement instrument for SCP in transport logistics are developed. A 26-item SCP measurement instrument was constructed, reflecting service effectiveness for shippers, operations efficiency for transport logistics service providers, and service effectiveness for consignees. The empirical findings suggest that the measurement instrument is reliable and valid for evaluating SCP in transport logistics.

01 Jan 2002
TL;DR: In this article, the authors review the concepts of supply chain management and traceability in agriculture, and highlight the technological challenges in implementing traceable agricultural supply chains, which is a new factor in food and agribusiness.
Abstract: In recent times, the accurate and timely traceability of products and activities in the supply chain has become a new factor in food and agribusiness. Increasingly, consumers in many parts of the world demand for verifiable evidence of traceability as an important criterion of food product quality/safety. This trend has been underpinned by several market-pull factors including increasing global demand for food products originating from diverse sources, high incidence of food-related health hazards and increasing concern over the impacts of genetically modified organisms (GMOs) on the human food chain and the environment. In order to meet consumer demands for consistent supply of top quality, safe and nutritious foods, as well as rebuild public confidence in the food chain, the design and implementation of full backward and forward traceable supply chains from farm to end-user has become an important part of the overall food quality assurance system. Farmers, postharvest handling operators, marketers, research practitioners and policy makers need good understanding of the concepts and implications of supply chain traceability to assist in developing and implementing appropriate technological interventions to meet consumer demands for traceable agricultural supply chains. The objectives of this article are to: (a) review the concepts of supply chain management and traceability in agriculture, and (b) highlight the technological challenges in implementing traceable agricultural supply chains. Development of appropriate measurement tools for food product labeling and identification, activity/process characterization, information systems for data capture, analysis, storage and communication, and the integration of the overall traceable supply chain are essential for success.

Journal ArticleDOI
TL;DR: In this paper, the authors evaluate how vendor managed inventory (VMI) affects a supply channel and find that VMI always leads to a higher buyer's profit, but supplier's profit varies.
Abstract: This research evaluates how vendor managed inventory (VMI) affects a supply channel. Specifically, VMI always leads to a higher buyer's profit, but supplier's profit varies. In the short-term, VMI is found to reduce total costs of the channel system, but under certain cost conditions between buyer and supplier, it could decrease the purchasing price and supplier's profit. In the long-run, it could more likely increase supplier's profit than in the short-run. Finally, VMI is an effective supply chain strategy that can realize many of the benefits obtainable only in a fully integrated supply chain.

Journal ArticleDOI
TL;DR: The basic concepts of CRM are discussed, the characteristics of the system are elaborated, its brief history is reviewed, and the current status ofCRM is addressed.
Abstract: Now customer relationship marketing (CRM) solutions might be the hottest topic in business world CRM impelled the growth of both B2B and B2C markets But the issue is how to apply the cutting‐edge CRM solutions Do people really understand what CRM is and why they should install CRM? The mistaken concept of CRM may have disastrous effects on the company This paper begins with the basic concepts of CRM, elaborates the characteristics, reviews its brief history and addresses the current status of CRM Then it develops the extended concepts of CRM from micro‐ and macro‐ perspectives In the “Implementation and tips” section, it concludes the proper steps to approach CRM and how to bear a right attitude towards CRM solutions Related Government rules are also covered

Journal ArticleDOI
TL;DR: In this article, a survey of senior supply and materials management professionals in the United States was conducted to investigate the contemporary practices and concerns of supply chain management and their impact on firms' performance.
Abstract: SUMMARY The advent of information technology and intense global competition has enticed many world-class manufacturers and service providers into adopting an integrated strategic approach to supply chain management. Although many supply chain management efforts have failed to achieve the desired results, it has become a significant strategic tool for firms striving to achieve competitive success. Using a survey of senior supply and materials management professionals in the United States, this study investigates the contemporary practices and concerns of supply chain management. This study also relates the practices and concerns to firms' performance by means of bivariate correlation and multiple linear regression analysis. A general conclusion is that all of the significant supply chain management practices positively impact performance.

Book
01 Apr 2002
TL;DR: In this article, the authors present an overview of the state-of-the-art strategies for managing the supply chain in the context of agile supply chains, including just-in-time and lean thinking.
Abstract: PART I: INTRODUCTION. 1. Logistics and The Supply Chain. 2. Serving the Customer. 3. Value and Logistics Costs. PART II: LEVERAGING LOGISTICS OPERATIONS. 4. Managing Logistics Internationally. 5. Managing the Lead -Time Frontier. 6. Just-In-Time and Lean Thinking. 7. The Agile Supply Chain. PART III: SUPPLIER INTERFACES. 8. Managing the Supply Chain. 9. Partnerships in The Supply Chain. PART IV: CHANGING THE FUTURE. 10. Logistics Future Challenge.