Use value

About: Use value is a research topic. Over the lifetime, 320 publications have been published within this topic receiving 25002 citations. The topic is also known as: value in use.

Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence:

Abstract: Evidence from past research and insights from an exploratory investigation are combined in a conceptual model that defines and relates price, perceived quality, and perceived value. Propositions ab...

Critical service logic: making sense of value creation and co-creation

Abstract: Because extant literature on the service logic of marketing is dominated by a metaphorical view of value co-creation, the roles of both service providers and customers remain analytically unspecified, without a theoretically sound foundation for value creation or co-creation. This article analyzes value creation and co-creation in service by analytically defining the roles of the customer and the firm, as well as the scope, locus, and nature of value and value creation. Value creation refers to customers’ creation of value-in-use; co-creation is a function of interaction. Both the firm’s and the customer’s actions can be categorized by spheres (provider, joint, customer), and their interactions are either direct or indirect, leading to different forms of value creation and co-creation. This conceptualization of value creation spheres extends knowledge about how value-in-use emerges and how value creation can be managed; it also emphasizes the pivotal role of direct interactions for value co-creation opportunities.

Service logic revisited: who creates value? And who co‐creates?

Abstract: Purpose – In the discussion on service‐dominant logic and its consequences for value creation and marketing the inner meaning of the value‐in‐use notion and the nature of service marketing have not been considered thoroughly. The purpose of this paper is to analyze the meaning of a service logic as a logic for consumption and provision, respectively, and explore the consequences for value creation and marketing.Design/methodology/approach – Being a research‐based paper, the topic is approached by theoretical analysis and conceptual development.Findings – Discussing the differences between value‐in‐exchange and value‐in‐use, the paper concludes that value‐in‐exchange in essence concerns resources used as a value foundation which are aimed at facilitating customers' fulfilment of value‐in‐use. When accepting value‐in‐use as a foundational value creation concept customers are the value creators. Adopting a service logic makes it possible for firms to get involved with their customers' value‐generating proces...

Value Creation and Value Capture: A Multilevel Perspective

Abstract: As an introduction to the special issue topic of value creation, we define value creation in terms of use value and exchange value and discuss some of the key issues related to its study, including the topic of value capture. Although the definition of value creation is common across levels of analysis, the process of value creation will differ based on whether value is created by an individual, an organization, or society. We use the concepts of competition and isolating mechanisms to explain how value can be captured at different levels of analysis.

Theories of Surplus Value

Abstract: Marx's Theories of Surplus Value is the fourth volume of his monumental Das Kapital (Capital) Divided into three parts, this lengthy work reviews classic economic analyses of labour and value (Smith, Ricardo, Malthus, and others), focusing on the concept of "surplus value" - the difference between the full value of a worker's labour and the wages received for this labour This is a key concept for Marx since in his view the capitalist maintains power through controlling surplus value