Showing papers on "User modeling published in 1977"
TL;DR: It is hoped that this present on-going effort will provide insights into the computer user for systems analysts working with a wide variety of applications, and will include understanding that psychological mechanisms the users employ in their interaction with a computer.
Abstract: The experiments and methodology to be talked about here are intended to aid the systems analyst in the task of designing user interface modules for business applications and other information systems. Other work has been done on how best to design user interface dialogues and soft-ware modules for specific applications, e.g. airline reservation systems (Martin, 1973) and a police system (Bockelman, 1972), But, as in these cases, the work was limited to a specific application.We hope that this present on-going effort will provide insights into the computer user for systems analysts working with a wide variety of applications. Further, it is hoped that these insights will include understanding that psychological mechanisms the users employ in their interaction with a computer. A whole new level of understanding of the user will be required for this.
77 citations
TL;DR: The results of case studies of the use of an interactive problem-solving system are presented and a list of user characteristics have been compiled relating to user behavior and user requirements.
Abstract: Interactive problem-solving is defined as user/machine dialogues to identify and solve problems with imprecise solution criteria. Although high payoffs from interactive problem-solving systems have been predicted, few such systems are in use. A key problem is the lack of understanding of the requirements of the potential users. This paper presents the results of case studies of the use of an interactive problem-solving system. Based on observations from these case studies, a list of user characteristics have been compiled relating to user behavior (e.g., data user and problem solving methods) and user requirements (e.g., the need for involvement in the solution process).
52 citations
2 citations
01 Jan 1977
TL;DR: A list of user characteristics have been compiled relating to user behavior and user requirements and the need for involvement in the solution process is presented.
Abstract: Interactive problem-solving is defined us user/machine dialogues to identify and solve proh/ems with hnprecise solution criteria. Although high pa.voffs from interactive problem-solvlng systems have been predicted, few such systems are in use. A key problem is the lack of under- standing o( the requirements of the potential users. This paper presents the results o( case studies o( the use o( an interacti~'e problem.solving system. Based on observa- tions from these case studies, a list of user characteristics have been compiled relating to user behavior (e.g.. data use and problem-solving methodsl and user requirements (e.g.. the need for involvement in the solution process/.
1 citations