User modeling

About: User modeling is a research topic. Over the lifetime, 10701 publications have been published within this topic receiving 278012 citations.

Process for creating service action data structures

Abstract: A process for assisting a user to order the IT services the user wants even if the user is not familiar with the proper IT terminology or concepts. The process comprises: displaying an IT services catalog; determining if a user that wishes to order an IT service selects an option for computer assistance in selecting a service action; if a user requests assistance, displaying questions in an order dictated by a decision tree defined in advance by an IT professional, and traversing the decision tree based upon answers provided by the user via computer input devices until one or more recommendations for service actions have been encountered; gathering all recommended service actions and filling in fields in a data structure based upon answers given by said user; upon completion of step 3, or if said user does not request assistance in step 2, soliciting said user to fill in all unpopulated fields of a data structure defining one or more service actions which are either selected by the user or which have been recommended by processing the decision tree and validating all user data input.

Systems and Methods to Facilitate Offer Sharing

Abstract: A computing apparatus is configured to use the transaction data of a user and the transaction data of the friends of the user to generate a profile to identify, select, and/or customize an offer that is initially communicated to the user. The offer is shareable by the user with the friends of the user. The computing apparatus is configured to monitor the transactions of the user and/or the friends of the user to detect a transaction that satisfies the redemption requirement of the offer and thus provide the benefit of the offer to the purchaser involved in the transaction, which may be the user or one of the friends of the user.

Advertisement campaign system using socially collaborative filtering

Abstract: In one embodiment, a method comprises identifying, in a network, user selection preferences of an identified user having accessed the network, the identifying based on an accumulation of user selection inputs executed by the identified user, the user selection inputs accumulated relative to input options presented to the user and identifying respective available network items; classifying, by an apparatus in the network, the identified user into one of multiple user affinity categories relative to an advertisement campaign for a targeted product, the classifying based on determining whether one of the user selection inputs represents a view gesture of the user having viewed the targeted product; and selecting an advertisement asset for delivery to the identified user based on the classifying of the identified user into the one user affinity category.

Administering users in a fault and performance monitoring system using distributed data gathering and storage

Abstract: Combining system fault and performance monitoring using distributed data collection and storage of performance data. Storage requirements are relaxed and real-time performance monitoring is possible. Data collection and storage elements can be easily configured via a central configuration database. The configuration database can be easily updated and changed. A federated user model allows normal end users to monitor devices relevant to the part of a service they are responsible for, while allowing administrative users to view the fault and performance of a service in an end-to-end manner.

Providing a user with virtual computing services

Abstract: Systems and methods for providing a user with virtual computing services are disclosed. In one embodiment, a method for providing virtual computing services to a specific user, may comprising: detecting a request generated from a user device of the specific user to access data; in which the data is not accessible by applications installed on the user device; identifying a file type of the data; and providing the specific user access to a remote application or a virtual desktop, in which the remote application or the virtual desktop is configured to allow the specific user to open, execute, edit, and/or access the data.