Topic
Workflow
About: Workflow is a research topic. Over the lifetime, 31996 publications have been published within this topic receiving 498339 citations.
Papers published on a yearly basis
Papers
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TL;DR: A perspective on the state of research in workflow management systems is provided, and possible future research directions in this area are discussed, with a particular emphasis on workflow systems in integrating interorganizational processes and enabling e-commerce solutions.
Abstract: Trends towards increased business process automation, e-commerce, and e-business have led to increasing interest in the field of workflow management. In this paper, we provide a perspective on the state of research in workflow management systems, and discuss possible future research directions in this area, with a particular emphasis on workflow systems in integrating interorganizational processes and enabling e-commerce solutions.
199 citations
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07 Nov 2003
TL;DR: In this paper, an intelligent electronic subrogation network (ESN) is proposed to automate intra-organization workflow, inter-organisation workflow and collaboration for insurance underrogation.
Abstract: An intelligent electronic subrogation network ('ESN') automates intra-organization workflow, inter-organization workflow and collaboration for insurance subrogation. This ESN is facilitated by a novel system of architecture and process that includes an inter-organizational workflow management system, an inter-organizational transaction processing system, and a unique mechanism for optimizing and enriching web-based user interaction within any such system.
199 citations
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05 Jun 1998
TL;DR: In this article, a computer implemented process for enterprise collaboration is provided, where a workflow is designed such that at least one activity is instantiated as a plurality of activities each tailored to a particular node in the node group.
Abstract: A computer implemented process for enterprise collaboration is provided. The process includes designing a workflow where the workflow has at least one heterocast split and at least one heterocast join. The heterocast split and the heterocast join allow at least one activity to be parameterized, and at least one of the parameters comprising nodes within a node group. The workflow is then instantiated such that the at least one activity is instantiated as a plurality of activities each tailored to a particular node in the node group. The process then involves deploying the workflow including distributing the activities over the nodes in the node group, and executing the workflow to provide multi-enterprise collaboration
199 citations
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IBM1
TL;DR: This case study is the Featured Article (FA) process, one of the best established procedures on Wikipedia, and it is demonstrated how this process blends elements of traditional workflow with peer production.
Abstract: We examine the procedural side of Wikipedia, the well-known internet encyclopedia. Despite the lack of structure in the underlying wiki technology, users abide by hundreds of rules and follow well-defined processes. Our case study is the Featured Article (FA) process, one of the best established procedures on the site. We analyze the FA process through the theoretical framework of commons governance, and demonstrate how this process blends elements of traditional workflow with peer production. We conclude that rather than encouraging anarchy, many aspects of wiki technology lend themselves to the collective creation of formalized process and policy.
199 citations
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TL;DR: The amount of self-regulation and the perceived degree of autonomy are shown to be critical variables that link technology and job redesign principles.
Abstract: This paper proposes a theoretical model of technology that consists of three elements: workflow predictability, task predictability, and job interdependence. Various configurations of these three elements can be formed into "cells" that describe different technologies. The different modes of managerial control and self-regulation associated with each cell are discussed. The paper then combines the technology model with Hackman and Oldham's model of job redesign to form an integrated technology/job redesign model. Various relationships between technology and job characteristics are explored. A major conclusion develops from this discussion: in order to change the job characteristics that are associated with a target work system, the unavoidable introduction of uncertainty is necessary. The amount of self-regulation and the perceived degree of autonomy are shown to be critical variables that link technology and job redesign principles.
198 citations