Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty

This article evaluates a theoretical model based on hypothesized relationships among four constructs, namely, destination image, place attachment, personal involvement, and visitors’ satisfaction as antecedents of loyalty. These relationships are explored for a sample of 705 international visitors staying in hotels on the island of Mauritius. Confirmatory factor analysis is used initially to ascertain the dimensions of the various constructs but also to assess the convergent and discriminant validity of the measurement items. The structural model indicates that destination image, personal involvement and place attachment are antecedents of visitors’ loyalty but this relationship is mediated by satisfaction levels. The findings offer important implications for tourism theory and practice.

http://mastercomputer.persiangig.com/document/Paper_Download/Page_4/123.pdf

Antecedents of Tourists’ Loyalty to Mauritius: The Role and Influence of Destination Image, Place Attachment, Personal Involvement, and Satisfaction

The literature of data envelopment analysis (DEA) encompasses many surveys, yet all either emphasize methodologies or do not make a distinction between methodological and application papers. This study is the first literature survey that focuses on DEA applications, covering DEA papers published in journals indexed by the Web of Science database from 1978 through August 2010. The results show that on the whole around two-thirds (63.6%) of DEA papers embed empirical data, while the remaining one-third are purely-methodological. Purely-methodological articles dominated the first 20 years of DEA development, but the accumulated number of application-embedded papers caught up to purely-methodological papers in 1999. Among the multifaceted applications, the top-five industries addressed are: banking, health care, agriculture and farm, transportation, and education. The applications that have the highest growth momentum recently are energy and environment as well as finance. In addition to the basic statistics, we uncover the development trajectory in each application area through the main path analysis. An observation from these works suggests that the two-step contextual analysis and network DEA are the recent trends across applications and that the two-step contextual analysis is the prevailing approach.

A survey of DEA applications

Testing the dimensionality of place attachment and its relationships with place satisfaction and pro-environmental behaviours: A structural equation modelling approach

http://www.deafrontier.net/papers/EJORAddDecomp.pdf

Additive efficiency decomposition in two-stage DEA

Efficiency decomposition in two-stage data envelopment analysis: an application to non-life insurance companies in taiwan

https://isiarticles.com/bundles/Article/pre/pdf/11867.pdf

Using data envelopment analysis to measure hotel managerial efficiency change in Taiwan

The relationship among tourists’ involvement, place attachment and interpretation satisfaction in Taiwan’s national parks

A recent development in DEA (data envelopment analysis) examines the internal structure of a system so that more information regarding sources that cause inefficiency can be obtained. This paper discusses a network DEA model which distributes the system inefficiency to its component processes. The model is applied to assess the impact of information technology (IT) on firm performance in a banking industry. The results show that the impact of IT on firm performance operates indirectly through fund collection. The impact increases when the IT budget is shared with the profit generation process.

/pdf/efficiency-measurement-for-network-systems-it-impact-on-firm-52hsnzbq9j.pdf

Shiuh-Nan Hwang

Papers

Efficiency decomposition in two-stage data envelopment analysis: an application to non-life insurance companies in taiwan

Using data envelopment analysis to measure hotel managerial efficiency change in Taiwan

The relationship among tourists’ involvement, place attachment and interpretation satisfaction in Taiwan’s national parks

Efficiency measurement for network systems: IT impact on firm performance

Multi-period efficiency and Malmquist productivity index in two-stage production systems