Showing papers by "Aderemi A. Atayero published in 2007"

Compression of High-dimensional Data Spaces Using Non-differential Augmented Vector Quantization

Abstract: Most data-intensive applications are confronted with the problems of I/O bottleneck, poor query processing times and space requirements. Database compression alleviates this bottleneck, reduces disk space usage, improves disk access speed, speeds up query response time, reduces overall retrieval time and increases the effective I/O bandwidth. However, random access to individual tuples in a compressed database is very difficult to achieve with most of the available compression techniques. This paper reports a lossless compression technique called nondifferential augmented vector quantization. The technique is applicable to a collection of tuples and especially effective for tuples with numerous low to medium cardinality fields. In addition, the technique supports standard database operations, permits very fast random access and atomic decompression of tuples in large collections. The technique maps a database relation into a static bitmap index cached access structure. Consequently, we were able to achieve substantial savings in space by storing each database tuple as a bit value in the computer memory. Important distinguishing characteristics of our technique are that tuples can be compressed and decompressed individually rather than a full page or entire relation at a time. Furthermore, the information needed for tuple compression and decompression can reside in the memory. Possible application domains of this technique include decision support systems, statistical and life databases with low cardinality fields and possibly no text fields.

A Multi-channel Application Framework for Customer Care Service Using Best-First Search Technique

Abstract: It has become imperative to find a solution to the dissatisfaction in response by mobile service providers when interacting with their customer care centres. Problems faced with Human to Human Interaction (H2H) between customer care centres and their customers include delayed response time, inconsistent solutions to questions or enquires and lack of dedicated access channels for interaction with customer care centres in some cases. This paper presents a framework and development techniques for a multi-channel application providing Human to System (H2S) interaction for customer care centre of a mobile telecommunication provider. The proposed solution is called Interactive Customer Service Agent (ICSA). Based on single-authoring, it will provide three media of interaction with the customer care centre of a mobile telecommunication operator: voice, phone and web browsing. A mathematical search technique called Best-First Search to generate accurate results in a search environment