Adrian Bridge

TL;DR: In this article, the authors investigated how the performance of project participants affects contractor project satisfaction in terms of the client's clarity of objectives (OC) and promptness of payments (PP), designer carefulness (DC), construction risk management (RM), the effectiveness of their contribution (EW) and mutual respect and trust (RT).

TL;DR: The results suggest that future safety climate interventions should be more effective if supervisors exhibit transformational leadership, encourage construction personnel to voice safety concerns without fear of retaliation, and repeatedly remind them about safety on the job.

TL;DR: In this paper, the authors investigated the service quality in the maintenance of mechanical and engineering services and proposed a method of assessment based on the SERVQUAL approach, and its use is then illustrated using a small empirical survey of clients and service providers.

TL;DR: In this article, a structural equation modeling (SEM) technique was used to estimate the multiple mediator model for the structural equation model of a random sample of construction personnel based in Hong Kong.

TL;DR: In this paper, a structural equation modeling technique was used to estimate the psychological safety climate of a project workforce, based on individual questionnaire responses from a random sample of construction project personnel, and the results indicated that a client's proactive involvement in safety management, a workforce-friendly workplace created by the project team, and transformational supervisors' communication about safety matters with the workforce.