Agostino Vollero

TL;DR: In this article, the authors explore a new type of greenwashing behavior, through the lenses of the "communicative constitution of organizations" (CCO), which challenges the dominant view in corporate social responsibility (CSR) studies.

TL;DR: In this paper, the authors developed an operational model to identify and assess the requirements of sustainability communication in corporate websites, based on a literature review on corporate sustainability and digital communication and the analysis of the websites of the organizations included in the "Global CSR RepTrak 2015" by the Reputation Institute.

TL;DR: In this paper, the authors identify the main factors that affect online brand reputation as reinforced by the empowerment of consumers and identify the relationships between the critical factors of online consumer empowerment, the social processes of reputation building and e-reputation.

TL;DR: The authors assesses how companies belonging to controversial and non-controversial industries differ in their adoption of corporate social responsibility (CSR) information and involvement strategies and highlight the importance for communication managers in controversial organizations of considering information strategies as a meta-level of engagement and of implementing an involvement strategy to mitigate the level of controversy.

TL;DR: In this paper, the theoretical foundations that underpin the concepts of CSR communication and greenwashing practices are explored and a comparison between two energy companies in the Italian and Dutch context is set up for exploratory purpose.