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Anna Maria Murante

Researcher at Sant'Anna School of Advanced Studies

Publications -  44
Citations -  586

Anna Maria Murante is an academic researcher from Sant'Anna School of Advanced Studies. The author has contributed to research in topics: Patient satisfaction & Health care. The author has an hindex of 11, co-authored 41 publications receiving 475 citations.

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Assessing the potential for improvement of primary care in 34 countries: a cross-sectional survey

TL;DR: In countries with stronger primary care governance patients perceived less potential to improve the continuity of care, and countries with better economic conditions for primary care had less potential for improvement of all features of person-focused care.
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Rethinking Healthcare Performance Evaluation Systems towards the People-Centredness Approach: Their Pathways, their Experience, their Evaluation.

TL;DR: The importance of using patient-reported measures together with indicators based on administrative data to evaluate cross-setting healthcare services within a multidimensional healthcare performance evaluation system is discussed.
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Performance assessment in the maternity pathway in Tuscany region.

TL;DR: The Tuscan performance measurement system of the maternity pathway has been used to identify best practice within, and their adoption throughout, the Tuscan public health care system.
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Does feedback influence patient - professional communication? Empirical evidence from Italy.

TL;DR: Data from two surveys on organizational-climate and patient experience in Italy suggest that the control systems should focus more on the dissemination phase of patient survey results among health professionals in order to improve the quality of services.