A separate and distinct interaction with both the actual e-vendor and with its IT Web site interface is at the heart of online shopping Previous research has established, accordingly, that online purchase intentions are the product of both consumer assessments of the IT itself-specifically its perceived usefulness and ease-of-use (TAM)-and trust in the e-vendor But these perspectives have been examined independently by IS researchers Integrating these two perspectives and examining the factors that build online trust in an environment that lacks the typical human interaction that often leads to trust in other circumstances advances our understanding of these constructs and their linkages to behavior

Our research on experienced repeat online shoppers shows that consumer trust is as important to online commerce as the widely accepted TAM use-antecedents, perceived usefulness and perceived ease of use Together these variable sets explain a considerable proportion of variance in intended behavior The study also provides evidence that online trust is built through (1) a belief that the vendor has nothing to gain by cheating, (2) a belief that there are safety mechanisms built into the Web site, and (3) by having a typical interface, (4) one that is, moreover, easy to use

Trust and TAM in online shopping: an integrated model

This study addressed the nature and functioning of relationships of interpersonal trust among managers and professionals in organizations, the factors influencing trust's development, and the implications of trust for behavior and performance Theoretical foundations were drawn from the sociological literature on trust and the social-psychological literature on trust in close relationships An initial test of the proposed theoretical framework was conducted in a field setting with 194 managers and professionals

https://www.jstor.org/stable/pdfplus/256727.pdf

Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations

Evolutionary psychology is one of many biologically informed approaches to the study of human behavior. Along with cognitive psychologists, evolutionary psychologists propose that much, if not all, of our behavior can be explained by appeal to internal psychological mechanisms. What distinguishes evolutionary psychologists from many cognitive psychologists is the proposal that the relevant internal mechanisms are adaptations—products of natural selection—that helped our ancestors get around the world, survive and reproduce. To understand the central claims of evolutionary psychology we require an understanding of some key concepts in evolutionary biology, cognitive psychology, philosophy of science and philosophy of mind. Philosophers are interested in evolutionary psychology for a number of reasons. For philosophers of science —mostly philosophers of biology—evolutionary psychology provides a critical target. There is a broad consensus among philosophers of science that evolutionary psychology is a deeply flawed enterprise. For philosophers of mind and cognitive science evolutionary psychology has been a source of empirical hypotheses about cognitive architecture and specific components of that architecture. Philosophers of mind are also critical of evolutionary psychology but their criticisms are not as all-encompassing as those presented by philosophers of biology. Evolutionary psychology is also invoked by philosophers interested in moral psychology both as a source of empirical hypotheses and as a critical target.

/pdf/stanford-encyclopedia-of-philosophy-1wqoykisq0.pdf

Stanford Encyclopedia of Philosophy

Evidence suggests that consumers often hesitate to transact with Web-based vendors because of uncertainty about vendor behavior or the perceived risk of having personal information stolen by hackers. Trust plays a central role in helping consumers overcome perceptions of risk and insecurity. Trust makes consumers comfortable sharing personal information, making purchases, and acting on Web vendor advice--behaviors essential to widespread adoption of e-commerce. Therefore, trust is critical to both researchers and practitioners. Prior research on e-commerce trust has used diverse, incomplete, and inconsistent definitions of trust, making it difficult to compare results across studies. This paper contributes by proposing and validating measures for a multidisciplinary, multidimensional model of trust in e-commerce. The model includes four high-level constructs--disposition to trust, institution-based trust, trusting beliefs, and trusting intentions--which are further delineated into 16 measurable, literature-grounded subconstructs. The psychometric properties of the measures are demonstrated through use of a hypothetical, legal advice Web site. The results show that trust is indeed a multidimensional concept. Proposed relationships among the trust constructs are tested (for internal nomological validity), as are relationships between the trust constructs and three other e-commerce constructs (for external nomological validity)--Web experience, personal innovativeness, and Web site quality. Suggestions for future research as well as implications for practice are discussed.

Developing and Validating Trust Measures for e-Commerce: An Integrative Typology

Arguably, the most critical time frame for organizational participants to develop trust is at the beginning of their relationship. Using primarily a cognitive approach, we address factors and processes that enable two organizational parties to form relatively high trust initially. We propose a model of specific relationships among several trust-related constructs and two cognitive processes. The model helps explain the paradoxical finding of high initial trust levels in new organizational relationships.

Initial Trust Formation in New Organizational Relationships

Whether or not everything which matters to us is the sort of thing that can thrive or languish (I may care most about my stamp collection) or even whether all the possibly thriving things we care about need trust in order to thrive (does my rubber tree?), there surely is something basically right about Bok's claim. Given that I cannot myself guard my stamp collection at all times, nor take my rubber tree with me on my travels, the custody of these things that matter to me must often be transferred to others, presumably to others I trust. Without trust, what matters to me would be unsafe, unless like the Stoic I attach myself only to what can thrive, or be safe from harm, however others act. The starry heavens above and the moral law within had better be about the only things that matter to me, if there is no one I can trust in any way. Even my own Stoic virtue will surely thrive better if it evokes some trust from others, inspires some trustworthiness in them, or is approved and imitated by them. To Bok's statement, however, we should add another, that not all the things that thrive when there is trust between people, and which matter, are things that should be encouraged to thrive. Exploitation and

https://www.jstor.org/stable/pdfplus/2381376.pdf

Trust and Antitrust

Reasons and Persons

David Hume's essay "Of Moral Prejudices" offers a spirited defence of "all the most endearing sentiments of the hearts, all the most useful biases and instincts, which can govern a human creature", against the onslaught of philosophers who would, in the pretext of reforming prejudices and errors, endeavour after perfection. Following Hume's example, Annette Baier delivers an appeal for our fundamental moral notions to be governed not by rules and codes, but by trust: a moral prejudice. In this enterprise, Baier takes her inspiration from Hume, whom she calls the "woman's moral philosopher" because he held that "corrected (sometimes rule-corrected) sympathy, not law-discerning reason, is the fundamental moral capacity", a quality normally associated with the feminine rather than with the masculine. Male moral philosophers have consistently avoided the whole question of love, for example. Baier entreats us to reject both the Platonic idea that we have a true self and the Kantian idea that it is rational to be moral, a notion that makes obligation central to ethics. Baier's topics range from violence to love, from cruelty to justice, and are linked by a preoccupation with vulnerability and inequality of vulnerability, with trust and distrust of equals, with cooperation and isolation. Throughout, she is concerned with the theme of women's roles. In this exploration of the implication of trusting to trust rather than proscription, Baier interweaves anecdote and autobiography with readings of Hume and Kant to produce a challenging and readable book.

Moral Prejudices: Essays on Ethics

Abbreviations Preface 1. Philosophy in This Careless Manner 2. Other Relations: The Account of Association 3. Customary Transitions from Causes to Effects 4. Necessity, Nature, Norms 5. The Simple Supposition of Continued Existence 6. Persons and the Wheel of Their Passions 7. The Direction of Our Conduct 8. The Contemplation of Character 9. A Catalogue of Virtues 10. The Laws of Nature 11. The Shelter of Governors 12. Reason and Reflection Chronology Notes Index

A Progress of Sentiments: Reflections on Hume's Treatise

In recent decades in North American social and moral philosophy, alongside the development and discussion of widely influential theories of justice, taken as Rawls takes it as the ‘first virtue of social institutions,’ there has been a counter-movement gathering strength, one coming from some interesting sources. For some of the most outspoken of the diverse group who have in a variety of ways been challenging the assumed supremacy of justice among the moral and social virtues are members of those sections of society whom one might have expected to be especially aware of the supreme importance of justice, namely blacks and women. Those who have only recently won recognition of their equal rights, who have only recently seen the correction or partial correction of long-standing racist and sexist injustices to their race and sex, are among the philosophers now suggesting that justice is only one virtue among many, and one that may need the presence of the others in order to deliver its own undenied value. Among these philosophers of the philosophical counterculture, as it were - but an increasingly large counterculture - I include Alasdair MacIntyre, Michael Stocker, Lawrence Blum, Michael Slote, Laurence Thomas, Claudia Card, Alison Jaggar, Susan Wolf and a whole group of men and women, myself included, who have been influenced by the writings of Harvard educational psychologist Carol Gilligan, whose book In a Different Voice (Harvard 1982; hereafter D.V.) caused a considerable stir both in the popular press and, more slowly, in the philosophical journals.

Annette C. Baier

Papers

Trust and Antitrust

Reasons and Persons

Moral Prejudices: Essays on Ethics

A Progress of Sentiments: Reflections on Hume's Treatise

The Need for More than Justice