As both technologies and organizations undergo dramatic changes in form and function, organizational researchers are increasingly turning to concepts of innovation, emergence, and improvisation to help explain the new ways of organizing and using technology evident in practice. With a similar intent, I propose an extension to the structurational perspective on technology that develops a practice lens to examine how people, as they interact with a technology in their ongoing practices, enact structures which shape their emergent and situated use of that technology. Viewing the use of technology as a process of enactment enables a deeper understanding of the constitutive role of social practices in the ongoing use and change of technologies in the workplace. After developing this lens, I offer an example of its use in research, and then suggest some implications for the study of technology in organizations.

Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations

The central focus of this paper is the notion that the home can provide a locale in which people can work at attaining a sense of ontological security in a world that at times is experienced as threatening and uncontrollable. The paper builds on and develops the ideas of Giddens and Saunders on ontological security and seeks to break down and operationalise the concept and explore it through a set of empirical data drawn from interviews with a group of older New Zealand home owners. The extent to which home and home life meets the conditions for the maintenance of ontological security is assessed through an exploration of home as the site of constancy in the social and material environment; home as a spatial context in which the day to day routines of human existence are performed; home as a site free from the surveillance that is part of the contemporary world which allows for a sense of control that is missing in other locales; and home as a secure base around which identities are constructed. The paper also argues that meanings of home are context specific and thus the data need to be seen in relation to New Zealanders’ long standing pre-occupation with land and home ownership. The paper concludes by speculating on how meanings of home may be changing.

Home, Home Ownership and the Search for Ontological Security:

This paper considers the value of using interviews to research routine practices. Interviewing could easily be framed as inappropriate for this task, either because such practices are too difficult for respondents to talk about as a result of having sedimented down into unthinking forms of embodied disposition or because this method is out of step with a current enthusiasm for research styles that do not focus unduly on the representational. The discussion starts with how some key proponents of social practice theory have characterised the possibility of talking with people about these matters before turning to my own experience with two interview projects that attempted to do so inside city offices and older person households. I conclude that people can often talk in quite revealing ways about actions they may usually take as a matter of course and offer suggestions about how to encourage them.

People can talk about their practices

Giddens’s structuration theory is increasingly used as an alternative approach to studying numerous organizational phenomena. However, the applicability of Giddens’s concepts is not without difficulties because of two main challenges. First, structuration theory is complex, involving concepts and general propositions that operate at a high level of abstraction. Second, structuration theory is not easily coupled to any specific research method or methodological approach, and it is difficult to apply empirically. Arguing that structuration theory is a valuable framework for a rich understanding of management, organization and related subjects of inquiry, this paper aims to improve the application of structuration theory in empirical work by drawing on the experience in information technology (IT) research. It identifies patterns of use of Giddens’s theory in publications in the domain of IT, and then describes how IT researchers have attempted to address its major empirical challenges. The paper presents a ...

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Challenges in Conducting Empirical Work Using Structuration Theory: Learning from IT Research

The conceptualization of the relation between individual and structure is central to social science. After making some key definitions, this paper overviews some recent developments in the social theory of structure and agency, and makes a novel addition, based on a concept of habit derived from pragmatism and Veblenian institutional economics. Processes of habituation provide a mechanism of ‘reconstitutive downward causation’ where institutional circumstances may affect individual preferences. Finally, special characteristics of organizations are discussed, endorsing an evolutionary analytical approach that combines insights from both evolutionary economics and organization science.

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Anthony Giddens

Papers

Social theory of modern societies: A reply to my critics