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Ashutosh K. Sureka

Researcher at Verizon Communications

Publications -  25
Citations -  560

Ashutosh K. Sureka is an academic researcher from Verizon Communications. The author has contributed to research in topics: Work order & Workflow. The author has an hindex of 13, co-authored 25 publications receiving 560 citations.

Papers
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Patent

Interactive assistant for managing telephone communications

TL;DR: In this paper, an interactive assistant for managing telephone communications and services is described, where a chat interface is provided to a device associated with an intended recipient of an incoming voice call.
Patent

Method and apparatus for group messaging

TL;DR: In this article, a group messaging system receiving a broadcast message from an originating user, imposing a limit on a number of text characters included in the broadcast message, identifying a group of intended recipients of the broadcast messages, determining contact information for an intended recipient included in a group, determining at least one broadcast message sending method for the intended recipient, and sending the message to the intended recipients using the at least message sending methods.
Patent

Method and apparatus for address book contact sharing

TL;DR: In this article, an exemplary method and apparatus for facilitating contact sharing between users of a communication network is described, which may include maintaining contact information in the first and second address books associated with first users, respectively, and forwarding, from the first user to the second user, a request to copy contact information from a first address book to a second address book.
Patent

Controlling a set-top box via remote speech recognition

TL;DR: In this paper, a device may receive over a network a digitized speech signal from a remote control that accepts speech and convert it into text, use the text to obtain command information applicable to a set-top box, and send the command information to the settop box to control presentation of multimedia content on a television.
Patent

Workflows and presets for workflows

TL;DR: In this article, a system generates a workflow identifier, creates a workflow that includes a first work unit, assigns the workflow identifier to the workflow, updates the workflow by adding a second work unit to the original workflow, receives a work order, decomposes the workflow into constituent work units and executes a work unit process for each of the tasks.