The Creative City is now a classic and has been republished many times. It is an ambitious book and a clarion call for imaginative action in running urban life. It seeks to inspire people to think, plan and act imaginatively in the city and to get an ideas factory going that turns urban innovations into reality. Its aim is to make readers feel: ‘I can do that too’ and to spread confidence that creative and innovative solutions to urban problems are feasible however bad they may seem at first sight.

The creative city: A toolkit for urban innovators

창조도시(Creative City) 외

Analysing TripAdvisor reviews of tourist attractions in Phuket, Thailand.

The purpose of this study is to investigate how smart tourism technologies and memorable tourism experiences affect tourist satisfaction and tourist destination loyalty.,A total of 600 questionnaires were distributed, 360 were returned (60% response rate) and a covariance-based structural equation modeling technique was used to test the hypotheses.,The results of this study explain that smart tourism technologies and memorable tourism experiences play essential roles in enhancing tourist satisfaction and tourist destination loyalty.,This study specifies that tourists have pleasant memories and are satisfied at a tourist destination; as a result, they are more likely to revisit and recommend a tourist destination to their friends, family and other tourists. If a tourist has a negative experience with smart city info-structure facilities, a tourist might reach an overall conclusion to not revisit or recommend the location to other tourists.,This study provides empirical evidence to support the importance of smart tourism technologies and memorable tourism experiences in enhancing tourist satisfaction and tourist destination loyalty.,本论文旨在研究智慧旅游科技和难忘的旅游体验如何影响游客满意度和游客对目的地的忠诚。,共600份问卷发放, 并收回360份数据（回应率为60%）, 本论文采样基于协方差的结构方程模型以测验假设。,研究结果表明智慧旅游科技和难忘的旅游体验对增强游客满意度和游客对目的地的忠诚度起到至关重要的作用。,本论文证实游客有着美好的旅游回忆与对旅游目的地满意, 因此, 他们更愿意重游以及向他们的朋友、家人、以及其他游客推荐这个目的地。如果游客对智慧城市信息基础建设有不好的体验, 那么他们则会决定不会重游或者推荐这个城市给其他游客。,本论文为证实智慧旅游科技和难忘的旅游体验对加强游客满意度和游客对目的地忠诚度的至关重要的作用方面, 提供了强有力的实践证实。

How smart tourism technologies affect tourist destination loyalty

The concept of camping has changed over time, with new niche markets appealing to sustainable tourists. Glamping – short for “glamorous camping” – offers a way to experience the positive aspects of camping while minimising the negatives. This paper aims to present the empirical findings of an exploratory study that examined tourists’ Web-reviews to identify the expressive dimensions that describe these travellers’ experience.,A content analysis of Web reviews provided by tourists on glamping booking websites produced a battery of concepts used to assess glamping experiences from the guests’ perspective. Both quantitative and qualitative methods are used.,The analysis identified 11 themes: experience, hotel, learn, host, camping, nature, food, ingredients, different, eco and yoga. The results reveal that, when quality of experience is evaluated through user-generated content, two attributes appear to be involved – functional elements offered by service providers and consumers’ emotional elements.,Web-reviews clearly offer important information to managers in the glamping sector. The present study’s analysis revealed that different market segments (i.e. couples, visitors with families or friends and those travelling alone) share certain aspects of glamping experiences.,随着新兴市场吸引可持续旅游者的目光, 露营概念正在与日改变。Glamping – “豪华露营”的简称 – 指减少负面不便的同时体验露营之美。本论文旨在通过分析网上游客评论以确定豪华露营体验的描述型维度。,本论文采用豪华露营预定网站的游客评论为样本, 进行文本分析, 以探究豪华露营用户体验。本论文采用定量和定性分析相结合的方式进行研究。,文本分析结果确立了11个主题：体验、酒店、学习、主人公、露营、自然、食物、原料、区别、生态和瑜伽。此结果表明, 当豪华露营体验的质量在用户生成内容中评价时, 牵扯其两项特点：服务提供者的功能要素和顾客感知要素。,网站评论向豪华露营的管理者们提供重要信息。本论文分析结果表明每个市场细分（即单独旅行、夫妻旅行、或者家庭旅行、朋友旅行等）对于豪华露营体验有着不同的兴趣点。,用户生成内容 文本分析, 体验, 豪华露营, 可持续性旅游,研究论文

What makes a glamping experience great

Purpose




This paper aims to analyse online reviews to explore the experiences of tourists related to cultural attractions. Furthermore, the study identifies similarities and differences between cultural attractions and identifies tourists’ preferences.




Design/methodology/approach




Content analysis and principal component analysis are applied to 12.592 online reviews, in Italian, posted on TripAdvisor by tourists who visited 58 cultural attractions of Naples (Italy) between 2011 and 2014.




Findings




Findings reveal five critical components of tourists’ experience related to cultural attractions: wonder, authenticity, relaxation, discovery and knowledge. Findings show that tourists can interpret cultural attractions in different ways.




Research limitations/implications




This study makes advancements on the relationships between tourists’ experience and cultural attractions. Research limitations are related to the geographical context and to the database, which presents a strong standardisation of evaluations, almost never negative. Furthermore, the analysis is limited to online reviews written in Italian language. Future studies will be dedicated to explore reviews in other languages and on other cultural destinations.




Practical implications




The study draws managerial implications at local and general level. Locally, findings provide suggestions and practical implications to support the tourism policies and marketing of Naples. At general level, the paper provides implications for destination manager organisations and policy makers to strengthen the attractiveness of cultural attractions, develop destination marketing strategies and offer more satisfying cultural experiences.




Originality/value




This is one of the first studies that uses online reviews to explore the experiences of tourists who visit cultural attractions.

Exploring tourists’ cultural experiences in Naples through online reviews

Culture is a powerful and unique driver for economic and socio-cultural development. But in Italy nowadays the absence of systemic and integrated vision of cultural sector brings economical and social benefits which are non adequate to the fields potentiality. Starting from this premise, the paper focuses on the cultural sector in Italy and identifies a interpretative model of local development activated by culture, based on the relationships between heritage, intangible capital and cultural and creative industries. The model contributes to highlight from one hand the relationship between cultural sub-sectors, to the other hand the economic and cultural market spillovers that are determined within the cultural borders and in related sectors. In this perspective, the paper provides also guidelines and policy implications to operators and policy makers to support - through tangible and intangible cultural capital - the urban regeneration and development of the territories.

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Relationships between Heritage, Intangible Capital and Cultural and Creative Industries in Italy: A Framework Analysis for Urban Regeneration and Territorial Development

Assunta Martone

Papers

Exploring tourists’ cultural experiences in Naples through online reviews

Relationships between Heritage, Intangible Capital and Cultural and Creative Industries in Italy: A Framework Analysis for Urban Regeneration and Territorial Development

Travel Communities, Innovative Tools to Support Decisions for Local Tourism Development

The process of urban regeneration in Budapest: Approaching 2030