Symposium Review: 25th Anniversary of Moral Boundaries by Joan Tronto

Moral Boundaries: A Political Argument for an Ethic of Care

Practical Reason On The Theory Of Action

Public Management Reform

Thank you very much for reading governing complex societies trajectories and scenarios. As you may know, people have search numerous times for their favorite readings like this governing complex societies trajectories and scenarios, but end up in infectious downloads. Rather than enjoying a good book with a cup of tea in the afternoon, instead they juggled with some malicious virus inside their desktop computer.

Governing Complex Societies Trajectories And Scenarios

This article explores the activation regime in three European countries – Austria, Germany, and Switzerland – and the related transformation of state bureaucracies into customer-oriented service pr...

Post-bureaucratic encounters: Affective labour in public employment services

Otto Penz, Birgit Sauer (2016): Affektives Kapital. Die Ökonomisierung der Gefühle im Arbeitsleben

The restructuring of state bureaucracies into service organi
zations and the new welfare state paradigm of activation 
have changed the work requirements of front-line workers 
in public employment agencies across Europe. Public
employment agents are less engaged in bureaucratic labour,
but have to perform service work. They use affective means
to motivate and to monitor and sanction jobseekers. This
article provides evidence that these transformations in Aus
tria, Germany and Switzerland did not suspend the gender
ing of public service work. We discovered four typical
modes of affectively enacting the state: both male and
female employment agents follow feminized service work pat
terns or masculinized entrepreneurial norms. To prevent a
possible loss of their professional status, some employment
agents reinterpret affective labour as professional service
work that demands high expertise. Others resist the activa
tion paradigm by performing traditionally feminized care work 
or by still adhering to affect-neutral male bureaucratic work.

https://onlinelibrary.wiley.com/doi/pdf/10.1111/gwao.12263

Doing gender in public services: Affective labour of employment agents

Leseprobe ----- Zusammenfassung Der Wandel der staatlichen Arbeitsmarktverwaltung in Deutschland, Osterreich und der Schweiz impliziert zum einen die Aktivierung von Erwerbslosen und mehr affektive Arbeit, zum anderen die Einfuhrung von New Public Management und Wettbewerb. Der Beitrag untersucht die geschlechtsspezifische Bedeutung, die diese Veranderungen fur die Arbeit der in der Arbeitsverwaltung Tatigen hat. Die Ergebnisse unserer empirischen Studie zeigen ein komplexes Bild: Maskulinisiertes unternehmerisches Verhalten koexistiert mit serviceorientierten feminisierten Arbeitspraktiken, affektive Strategien des Doing und Undoing von Weiblichkeit und Mannlichkeit werden von Mannern wie von Frauen angewendet. Schlagworter: Staat, Burokratie, Affektive Arbeit, Affektives Regieren, Doing Gender ----- Doing gender in the public service sector: Affective labour by employment agents Summary The transformation of state labour market administrations in Germany, Austria and Switzerland implies the activation of the unemployed and more affective labour on the part of those in the public service on the one hand and the introduction of new public management and competition on the other hand. The article examines the gender-specific significance of these changes in regard to the work of employment agents. The results of our empirical study reveal a complex picture: masculine entrepreneurial behaviour co-exists alongside service-oriented feminised work practices. Affective strategies of “doing” and “un-doing” femininity and masculinity are realized by both men and women. Keywords: state, bureaucracy, affective labour, affective governance, doing gender ----- Bibliographie: Gaitsch, Myriam/Sauer, Birgit/Hofbauer, Johanna/Glinsner, Barbara/Penz, Otto: Doing Gender im offentlichen Dienst: affektive Arbeit von Arbeitsvermittler_innen, GENDER – Zeitschrift fur Geschlecht, Kultur und Gesellschaft, 2-2020, S. 11-27. https://doi.org/10.3224/gender.v12i2.02

Barbara Glinsner

Papers

Post-bureaucratic encounters: Affective labour in public employment services

Otto Penz, Birgit Sauer (2016): Affektives Kapital. Die Ökonomisierung der Gefühle im Arbeitsleben

Doing gender in public services: Affective labour of employment agents

Doing Gender im öffentlichen Dienst: affektive Arbeit von Arbeitsvermittler_innen

Affektive Gouvernementalität: Beratung von Arbeitsuchenden im Ländervergleich