B
Bill Albert
Researcher at Autodesk
Publications - 22
Citations - 131
Bill Albert is an academic researcher from Autodesk. The author has contributed to research in topics: Usability & User experience design. The author has an hindex of 5, co-authored 22 publications receiving 92 citations.
Papers
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Book ChapterDOI
Chapter 6 – Self-Reported Metrics
Thomas S. Tullis,Bill Albert +1 more
TL;DR: Many different techniques are available for getting UX metrics from self-reported data, including rating scales such as Likert scales and semantic differential scales, which can help to identify areas that need improvement in the design of a website.
Book ChapterDOI
Self-Reported Metrics
Thomas S. Tullis,Bill Albert +1 more
TL;DR: Self-reported data gives the most important information about users' perception of the system and their interaction with it and the most efficient way to capture self- reported data in a usability test is with the rating scale.
Book ChapterDOI
Chapter 7 – Behavioral and Physiological Metrics
Thomas S. Tullis,Bill Albert +1 more
TL;DR: A variety of ways to measure user behaviors and emotions are reviewed, providing potentially valuable insights into the deeper user experience that is often very easy to miss in the course of a usability test.
Book ChapterDOI
Chapter 9 – Case Studies
TL;DR: In this article, the authors present a set of seven case studies that illustrate how online usability studies have been used in a wide variety of situations, including important lessons learned and impacts to the bottom line.
Book ChapterDOI
Behavioral and Physiological Metrics
Thomas S. Tullis,Bill Albert +1 more
TL;DR: A variety of behavioral and physiological measures that might be helpful in usability testing as additional ways of learning about the users' experiences with a product and their reactions to it are described in this article.