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Bui Thanh Khoa
Publications - 43
Citations - 338
Bui Thanh Khoa is an academic researcher. The author has contributed to research in topics: Loyalty & Computer science. The author has an hindex of 8, co-authored 22 publications receiving 163 citations.
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The Antecedents of Relationship Marketing and Customer Loyalty: A Case of the Designed Fashion Product
TL;DR: In this article, the authors examined the relationship between the antecedents of the relationship (reputation of designer, social media marketing) and customer relationship (trust and intimacy), and loyalty of customer for a designed fashion brand.
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The Impact of the Personal Data Disclosure's Tradeoff on the Trust and Attitude Loyalty in Mobile Banking Services
Abstract: In the digital transformation era, mobile technology development has brought not only the benefits but the costs for the customer in the transaction via mobile devices. This study aimed to analyze ...
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The Relationship between the Perceived Mental Benefits, Online Trust, and Personal Information Disclosure in Online Shopping
Ha Minh Nguyen,Bui Thanh Khoa +1 more
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Customer Electronic Loyalty towards Online Business: The role of Online Trust, Perceived Mental Benefits and Hedonic Value
Minh Ha Nguyen,Bui Thanh Khoa +1 more
TL;DR: In this article, the success of electronic commerce businesses is the ability to retain the customers and inspire their loyalty in online shopping, and the success is defined by the ability of e-commerce businesses to retain and motivate their customers.
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The influence of social media marketing activities on customer loyalty: A study of e-commerce industry
Bui Thanh Khoa,T. Huynh +1 more
TL;DR: In this article , the authors conducted a study to ascertain whether or not electronic consumer loyalty and online trust are enhanced by social media marketing, and the results of the poll, which included 596 individuals, showed that Social media marketing tools had a significant effect on consumers' faith in and commitment to businesses through digital channels.