C
C. Jack
Publications - 1
Citations - 8
C. Jack is an academic researcher. The author has contributed to research in topics: Operations support system & Element management system. The author has an hindex of 1, co-authored 1 publications receiving 8 citations.
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A prototype of a service management system for the intelligent network
TL;DR: The design and functionality of the prototype service management system (SMS) developed for phase 1 of the GTE intelligent network (IN) testbed is described, providing a flow through process, fully automating the provisioning process from customer contact to service activation, with automatic error recovery capabilities.