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Carol Shifrin Gruchala

Researcher at AT&T Teleholdings, Inc.

Publications -  23
Citations -  504

Carol Shifrin Gruchala is an academic researcher from AT&T Teleholdings, Inc.. The author has contributed to research in topics: Automatic number identification & Call control. The author has an hindex of 12, co-authored 23 publications receiving 504 citations. Previous affiliations of Carol Shifrin Gruchala include AT&T.

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Patent

System and method for selecting a destination number upon receiving a dialed number from a calling party

TL;DR: In this article, a method and system for selecting a destination number upon receiving a dialed number from a calling party is presented. But the method is not suitable for non-emergency service environments.
Patent

Automated operator assistance with menu options

TL;DR: In this article, a subscriber implements and accesses telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN).
Patent

Method and apparatus for monitoring network activity

TL;DR: In this paper, an activity notification system (ANS) is proposed to monitor network activities associated with a plurality of communication devices of an end user and generate an end-user profile that predicts a behavior of the end user, and transmit a notice when a change in the monitored activities differs from a behavior predicted by the enduser profile.
Patent

Calling-party-pays call processing for cellular and paging

TL;DR: In this article, an enhanced Calling Party Pays (CPP) or Paging Party Pay (PPP) system is proposed that enables billing of calls originating from traditionally non-billable sources, routing of incoming calls to voicemail if the caller does not wish to incur the additional charges, and allowing the caller to complete the call and charge the cellular (or paging) subscriber for additional air-time usage when the caller enters a PIN or security code, also referred to as a billing override code, and allows a caller to block CPP/PPP charges from
Patent

Method and system for providing enhanced caller identification information for subscribers that interface via private trunk groups

TL;DR: In this article, a system and method deliver audible caller identification information when standard caller ID information is invalid or can not be provided, even when the called party connects to the network by private trunk group facilities.