Showing papers by "Charlotte Nirmalani Gunawardena published in 2010"

Predictors of Learner Satisfaction and Transfer of Learning in a Corporate Online Education Program

Abstract: This study explores factors that predict learner satisfaction and transfer of learning in an online educational program at a multinational corporation, established to improve organizational learning by providing training in technical skills. A mixed-methods design was used, selecting both quantitative methods (utilizing survey research) and qualitative methods (employing open-ended questionnaire items, face-to-face and phone interviews), gathering the perspective of students, instructors, and instructional designers. The online courses were designed using a problem-centered and case-based approach to learning and utilized technologies including learning management systems such as Blackboard and SharePoint as well as instructional design tools such as Breeze, Captivate, and PowerPoint. Online self-efficacy emerged as the strongest predictor of learner satisfaction; collegial support was the strongest predictor of transfer of learning. Qualitative analysis provided additional insight on these findi...