Daniela Buzova

TL;DR: The authors integrated the theoretical foundations of symbolic interactionism, parasocial interaction, direct affect transfer, push and pull motivational framework, and narrative transportation, integrating the theoretical foundation of symbolic interactions.

TL;DR: In this paper, the authors analyzed online reviews on on-shore experiences in the main European ports of call through Leximancer, an automated text analytics software, and found that the perceived destination crowding was not always negatively evaluated by tourists, but was also discussed as a factor adding up to the authenticity of the visit under certain circumstances.

TL;DR: This paper examined the sentiment differences in the content of cruise tour online reviews across North Americans and Europe, as representing the two largest cruise markets, and found that North Americans' reviews conveyed a more positive affect and had a more subjective and intimate tone while those written by Europeans contained a smaller amount of sentiment-bearing words and their tone was more objective.

TL;DR: In this paper, the authors explored the importance of guided tours in cruise tourists experience while visiting a port of call and analyzed qualitative (electronic word of mouth from Tripadvisor) and quantitative (personal interviews with tourists) data.

TL;DR: The proposed conceptual model posits a direct relationship between value creation behaviour and brand community bonding, resulting from users’ interactions with other community members, and members’ valuecreation behaviour as its driver and moderator.