Manajemen Sumber Daya Manusia

Corporate governance: the international journal of business in society

This research aims to test the influence of services quality, price, and consumer trust in the consumer loyalty of user-based transport applications (Go-Jek), case studies on students of STIE Sultan Agung Pematangsiantar with consumers satisfaction as mediation variables. The number of samples in this study was as many as 322 students acquired through non-probability sampling techniques by the purposive sampling method. The instrument used is an online questionnaire that is shared through social media and chat apps in the form of links. The test tool uses SEM analysis with the help of AMOS software. The results of the research and the hypothesis test show that variable price and consumer trust have a positive and significant impact on consumer loyalty. Furthermore, service quality variables are negatively influential and insignificant towards consumer loyalty. Consumer satisfaction variables are a variable of mediation between service quality relationships and consumer trust in consumer loyalty. Furthermore, consumer satisfaction is not able to do the price relationship to customer loyalty. The empirical findings indicate that to increase customer satisfaction and loyalty. The Go-Jek company should pay attention to the supporting factors in the selection of transportation services for consumers, such as service quality, price, and consumer trust. In the aspect of service quality, Go-Jek company need to design a sophisticated system as an effort to integrate the identity of Go-Jek service users with attention to consumer convenience procedures. Furthermore, the company should still maintain an existing pricing system and to maintain the trust of consumers should review the driver's hiring mechanism as a partner.

Analysis of Mediation Effect Of Consumer Satisfaction On The Effect Of Service Quality, Price and Consumer Trust On Consumer Loyalty

This research aims to determine the role of job satisfaction as a mediator of the relationship between principal supervision and compensation for teacher performance. The research design used a quantitative approach to causality. To obtain research data using documentation instruments and distributing questionnaires online. The sample used in the study was 215 respondents. The basis for determining the sample is oriented towards a non-probability sampling approach using a purposive sampling formula. To test the mediating effect of satisfaction and the relationship between principal supervision and compensation on teacher performance, a structural equation modeling (SEM) approach is used using partial least squares. Under the research results, It was found that the fact that principal supervision had a significant effect on job satisfaction and teacher performance. Then compensation also has a significant effect on job satisfaction and teacher performance. The findings of the mediation effect state that job satisfaction successfully mediates the relationship between principal supervision and compensation for teacher performance

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Interpretation of the Effects of Job Satisfaction Mediation on the Effect of Principal Supervision and Compensation on Teacher Performance

This research aims to determine job satisfaction and motivation as mediating the relationship between teacher certification and principal supervision of teacher performance. The research design used a quantitative approach to causality. To obtain research data using documentation instruments and distributing questionnaires online. The sample used in the study was 215 respondents. The basis for determining the sample is oriented towards a non-probability sampling approach using a purposive sampling formula. To test the mediating effect of satisfaction and the relationship between principal supervision and compensation on teacher performance, the structural equation modeling (SEM) approach with partial least squares analysis is used. Following the research results, Teacher certification has a significant effect on satisfaction and motivation, and teacher certification has no significant effect on teacher performance. The results of subsequent research and the principal's supervision have a significant effect on job satisfaction, motivation, and teacher performance. Furthermore, the results showed that job satisfaction could not mediate the relationship between teacher certification and principal school supervision of teacher performance for the first and second mediation tests. Then, for the third and fourth mediation tests, results were obtained, which stated that motivation could not mediate the relationship between teacher certification and supervision of school principals on teacher performance. Therefore, principal supervision has a significant effect on job satisfaction, motivation, and teacher performance.

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Determinants of Teacher Performance: Exploring the Role of Satisfaction and Motivation as Mediation

This study aims to examine the effect of work discipline and work ethic on the performance of Sultan Agung Private Middle School teachers. The number of samples in this study were 31 teachers obtained by the census method. The instrument used in this study was a questionnaire that was distributed directly to the teacher as a respondent. Testing research instruments using validity and reliability tests. Data analysis used multiple linear regression, correlation, coefficient of demertination, simultaneous and partial test. The results of the research and hypothesis testing show that work discipline variables and the ethic of apes have a positive and significant effect on teacher performance. The empirical findings indicate that in order to improve work discipline at Sultan Agung Pematangsiantar Private Middle School there needs to be a transparent system in recruiting permanent teachers who only teach at Sultan Agung Pematangsiantar Private Middle School so that the teacher focuses on his/her work. Then to improve the work ethic of Sultan Agung Pematangsiantar Private Middle School teachers, the principal as the leader should be able to provide personal and organizational motivation so that every teacher who works can maintain a balance of work ethic competently. Furthermore, to improve performance, every teacher should have the characteristics of self-enhancing potential so that the consistency of teacher professionalism can develop.

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The Impact of Work Discipline and Work Ethic on the Teacher Performance of Sultan Agung Pematangsiantar Private Middle School Teachers T.A. 2018/2019

One of the indicators for the success of quality education in schools is to pay attention to and improve a teacher's performance. The urgency of a teacher's performance has implications for the effectiveness of the learning process in schools. The essence of this research is to determine the role of teacher certification, motivation, and job satisfaction in influencing teacher performance. This study uses a literature and field research design with a quantitative causality approach. Collect data in the field using observation methods and distributing questionnaires online from July to September 2020. The questionnaire was measured by several questions related to teacher certification, motivation, job satisfaction, and teacher performance. This study used a sample of 215 respondents to determine the sample size using the purposive sampling method. A partial least square is applied to examine the relationship between teacher performance, teacher certification, motivation, and job satisfaction. The results of this study indicate that of the three hypotheses developed, there is one hypothesis that is rejected, namely for the effect of the motivation variable on the teacher performance variable, the results do not have a significant effect. As for the variable teacher certification and job satisfaction, the results significantly influenced teacher performance. The results of this study indicate that of the three hypotheses developed, there is one hypothesis that is rejected, namely for the effect of the motivation variable on the teacher performance variable, the results do not have a significant effect. As for the variable teacher certification and job satisfaction, the results significantly influenced teacher performance. The results of this study indicate that of the three hypotheses developed there is one hypothesis that is rejected, namely for the effect of the motivation variable on the teacher performance variable, the results do not have a significant effect. As for the variable teacher certification and job satisfaction, the results significantly influenced teacher performance.

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Darwin Lie

Papers

Analysis of Mediation Effect Of Consumer Satisfaction On The Effect Of Service Quality, Price and Consumer Trust On Consumer Loyalty

Interpretation of the Effects of Job Satisfaction Mediation on the Effect of Principal Supervision and Compensation on Teacher Performance

Determinants of Teacher Performance: Exploring the Role of Satisfaction and Motivation as Mediation

The Impact of Work Discipline and Work Ethic on the Teacher Performance of Sultan Agung Pematangsiantar Private Middle School Teachers T.A. 2018/2019

Measurement of Teacher Performance in Pematangsiantar City Middle School Through Teacher Certification, Motivation, and Job Satisfaction