Emotion and Adaptation

https://www.healio.com/psychiatry/journals/psycann/1976-12-6-12/{806b8887-c02e-40c8-a228-57f1cdb2bdba}/the-stress-of-life.pdf

The stress of life

This study extends the literature on interpersonal mistreatment in the workplace by examining the incidence, targets, instigators, and impact of incivility (eg, disrespect, condescension, degradation) Data were collected from 1,180 public-sector employees, 71% of whom reported some experience of workplace incivility in the previous 5 years As many as one third of the most powerful individuals within the organization instigated these uncivil acts Although women endured greater frequencies of incivility than did men, both genders experienced similarly negative effects on job satisfaction, job withdrawal, and career salience Uncivil workplace experiences were also associated with greater psychological distress; however, indices of psychological and physical health were relatively unaffected The authors discuss these findings in the context of organizational and cognitive stress theories

Incivility in the workplace: Incidence and impact.

Objective:This report surveys and evaluates the scientific research on evidence-based healthcare design and extracts its implications for designing better and safer hospitals.Background:It builds o...

/pdf/a-review-of-the-research-literature-on-evidence-based-2oeftve5sd.pdf

A Review of the Research Literature on Evidence-Based Healthcare Design

/pdf/the-role-of-the-physical-environment-in-the-hospital-of-the-223npaet81.pdf

The Role of the Physical Environment in the Hospital of the 21 st Century: A Once-in-a-Lifetime Opportunity

Noise, psychosocial stress and their interaction in the workplace

This article evaluates the intuitively informed interior design changes made to a United Kingdom neurology outpatient waiting area following relocation to an alternative building. This nouveau environment is compared withthe more traditional waiting area used before the relocation. The two waiting areas are compared in terms of their effects on the environmental appraisals, self-reported stress and arousal, satisfaction ratings, and pulse readings of 145 outpatients. The equivalence of the outpatient samples attending each clinic is demonstrated in terms of their common demographic characteristics and their similar health profiles. The results provide convergent evidence that the nouveau waiting area is associated with more positive environmental appraisals, improved mood, altered physiological state, and greater reported satisfaction. These findings provide support for the concept of a therapeutic hospital environment.

Outcomes of Environmental Appraisal of Different Hospital Waiting Areas

Recent reports suggest that violence in the workplace is an increasingly common problem for organizations, and that violence -or the threat of it- is one of the major sources of stress at work. Work-Related Violence examines the causes and consequences of violence at work, and offers practical solutions for managers and organizational psychology professionals. Part one reviews the size and scope of the problem and sets out the need for intervention and policy. Part two provides case studies of organizations and settings in which such an approach has been applied.

Work-related violence : assessment and intervention

This paper presents a brief overview of the research project conducted during the preparation of the national guidance document Safer Working in the Community: A guide for NHS managers and staff on reducing the risks from violence and aggression. (RCN and NHS Executive, 1998). An integrated organizational approach was adopted, seeking risk reduction measures at the levels of the organisation, the work team and the individual, and encompassing prevention and preparation before incidents occur, timely reaction when incidents happen, and rehabilitation and learning after incidents have occurred. Five main domains were considered: trust policies and organizational arrangements; normal working practices; emergency action procedures; post-incident procedures, and staff training. Information was gathered from academic, professional and guidance literature, documentation from healthcare trusts, trades unions and professional associations, and interviews with practitioner, managerial and support staff in a wide ra...

Managing violence and aggression towards NHS staff working in the community

/pdf/violence-at-work-causes-patterns-and-prevention-7ba8llq9lg.pdf

Diane Beale

Papers

Noise, psychosocial stress and their interaction in the workplace

Outcomes of Environmental Appraisal of Different Hospital Waiting Areas

Work-related violence : assessment and intervention

Managing violence and aggression towards NHS staff working in the community

Violence at Work: Causes, Patterns and Prevention