Showing papers by "Erik Hollnagel published in 1995"
02 Jan 1995
TL;DR: This chapter discusses the development of Competence and Expertise in Joint Cognitive Systems, and the design of Cooperative Systems in Complex Dynamic Environments.
Abstract: Contents: E. Hollnagel, P.C. Cacciabue, J-M. Hoc, Work With Technology: Some Fundamental Issues. Part I:Cognition and Work With Technology. J-M. Hoc, R. Amalberti, N. Boreham, Human Operator Expertise in Diagnosis, Decision-Making, and Time Management. J. Kjaer-Hansen, Unitary Theories of Cognitive Architectures. P.C. Cacciabue, E. Hollnagel, Simulation of Cognition: Applications. D.D. Woods, E. Roth, Symbolic AI Computer Simulations as Tools for Investigating the Dynamics of Joint Cognitive Systems. Part II:Development of Competence and Expertise. N. Boreham, Error Analysis and Expert-Novice Differences in Medical Diagnosis. R. Samurcay, Conceptual Models for Training. J. Rogalski, From Real Situations to Training Situations: Conservation of Functionalities. L. Norros, An Orientation-Based Approach to Expertise. Part III:Cooperation Between Humans and Computers. H. Benchekroun, B. Pavard, P. Salembier, Design of Cooperative Systems in Complex Dynamic Environments. N.P. Moray, D. Hiskes, J. Lee, B.M. Muir, Trust and Human Intervention in Automated Systems. A. Rizzo, D. Ferrante, S. Bagnara, Handling Human Error. P. Millot, R. Mandiau, Man-Machine Cooperative Organizations: Formal and Pragmatic Implementation Methods. E. Hollnagel, The Art of Efficient Man-Machine Interaction: Improving the Coupling Between Man and Machine. G. Boy, "Human-Like" System Certification and Evaluation. M. Lind, M.N. Larsen, Planning Support and the Intentionality of Dynamic Environments. E. Hollnagel, J-M. Hoc, P.C. Cacciabue, Expertise and Technology: "I Have a Feeling We Are Not in Kansas Anymore."
54 citations
TL;DR: The principles of human-centred automation from the point of view of cognitive systems engineering are described and a matrix is proposed which describes the dependencies between these five aspects, thus maintaining the joint systems perspective.
Abstract: This paper describes the principles of human-centred automation from the point of view of cognitive systems engineering. Five main aspects of automation are identified: level of automation, interface, computer support, training, and task allocation. A matrix is proposed which describes the dependencies between these five aspects, thus maintaining the joint systems perspective.
5 citations
02 Jan 1995
4 citations
TL;DR: This paper presents the results of a project which made consistent use of cognitive engineering and cognitive ergonomics principles to specify a prototype system for computerized procedure presentation in a NPP.
Abstract: New methods of information presentation and interface design are changing the conditions for work in the modern nuclear power plant (NPP) control room One area receiving considerable attention is that of Emergency Operating Procedures (EOP), which play an essential role in NPPs This paper presents the results of a project which made consistent use of cognitive engineering and cognitive ergonomics principles to specify a prototype system for computerized procedure presentation in a NPP The system is scheduled for completion and field evaluation in the summer of 1995
1 citations
TL;DR: The use of Multimedia interfaces, in specific situations, did improve performance, learning, or satisfaction, or sometimes all three aspects, however, the difficulty of the task, the knowledge of the operator, the sophistication of the surrounding software, and whether the experiments are laboratory-based or in a real plant, are all relevant issues and affect the interpretation of the results.
Abstract: Publisher Summary This chapter examines the combination of knowledge-based support coupled with a high bandwidth on the interface as solutions to operator problems. A variant of the Crossman's water bath experiment is used (also used heavily in process control) and a set of different media interfaces have been developed for the experiment by combining sound, speech, graphics, animation, color, text, and still video. Subjects carry out a large number of trials to achieve steady state conditions in the bath. In some conditions warnings were given (either audio or visually). It is concluded that the use of Multimedia interfaces, in specific situations, did improve performance, learning, or satisfaction, or sometimes all three aspects. However, the difficulty of the task, the knowledge of the operator, the sophistication of the surrounding software, and whether the experiments are laboratory-based or in a real plant, are all relevant issues and affect the interpretation of the results.