F
Fisun Yüksel
Researcher at Adnan Menderes University
Publications - 21
Citations - 3085
Fisun Yüksel is an academic researcher from Adnan Menderes University. The author has contributed to research in topics: Tourism & Customer satisfaction. The author has an hindex of 14, co-authored 20 publications receiving 2764 citations. Previous affiliations of Fisun Yüksel include Mersin University & Hong Kong Polytechnic University.
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Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty
TL;DR: In this paper, the role of attachment in predicting satisfactory holiday experiences and destination loyalty was explored, showing that positive emotional and cognitive bonds with a place could indeed affect an individual's critical assessment of a destination and his/her loyalty to the place.
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Measurement of tourist satisfaction with restaurant services: a segment-based approach.
Atila Yüksel,Fisun Yüksel +1 more
TL;DR: In this article, the authors investigated whether tourists could be grouped into distinct segments; whether the composition of variables determining customer satisfaction differed among the identified segments; and whether market segmentation strategy could contribute to more parsimonious satisfaction prediction models.
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Shopping risk perceptions: effects on tourists' emotions, satisfaction and expressed loyalty intentions.
Atila Yüksel,Fisun Yüksel +1 more
TL;DR: In this paper, the authors examine whether risk perceptions in shopping affect tourists' emotions, their satisfaction judgement and expressed loyalty intentions, and support strong inverse associations between risk perceptions, emotions, satisfaction judgement, and behavioural intentions.
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Stakeholder interviews and tourism planning at Pamukkale, Turkey
TL;DR: In this paper, the authors conducted interviews with stakeholders representing interests affected by the implementation of the Preservation and Development Plan for Pamukkale, a World Heritage Site in Turkey, and identified broad social representations and more specific views concerning the planning issues.
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Centralized and decentralized tourism governance in turkey
TL;DR: In this paper, the authors developed a framework of issues to consider when evaluating the decentralization of tourism governance, including its potential benefits and shortcomings, and used it to assess tourism governance in the Turkish coastal resort of Belek, notably the involvement of central and local government, a privatized company, and a nongovernmental organization.