H
H. David Sherman
Researcher at Northeastern University
Publications - 54
Citations - 2499
H. David Sherman is an academic researcher from Northeastern University. The author has contributed to research in topics: Data envelopment analysis & Health care. The author has an hindex of 19, co-authored 54 publications receiving 2326 citations. Previous affiliations of H. David Sherman include College of Business Administration & Massachusetts Institute of Technology.
Papers
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Journal ArticleDOI
Bank branch operating efficiency: Evaluation with Data Envelopment Analysis
TL;DR: Data Envelopment Analysis (DEA) as discussed by the authors is a mathematical programming technique that provides useful insights in locating inefficient branches by explicitly considering the mix of services provided and the resources used to provide these bank services.
Journal ArticleDOI
Managing Bank Productivity Using Data Envelopment Analysis DEA
H. David Sherman,George Ladino +1 more
TL;DR: One bank used data envelopment analysis DEA to substantially improve its branch productivity and profits while maintaining service quality, and identified over $6 million of annual expense savings not identifiable with traditional financial and operating ratio analysis in its 33-branch system.
Book
Service Productivity Management : Improving Service Performance using Data Envelopment Analysis (DEA)
H. David Sherman,Joe Zhu +1 more
TL;DR: In this article, the use of DBA as a benchmarking technique to identify high cost service units, identify specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low cost, and guide the improvement process.
Journal ArticleDOI
DEA model with shared resources and efficiency decomposition
TL;DR: A set of DEA models for measuring the performance of two-stage network processes with non splittable shared inputs under the assumption of variable returns to scale (VRS), but can be readily applied under the assumptions of constant returns to Scale (CRS).
Book ChapterDOI
Health-Care Applications: From Hospitals to Physicians, from Productive Efficiency to Quality Frontiers
TL;DR: This chapter focuses on health-care applications of DEA and discusses some of the models and the motivation behind the applications, as well as an eight-step application procedure and list of do’s and don’ts when applying DEA to health services.