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H. David Sherman

Researcher at Northeastern University

Publications -  54
Citations -  2499

H. David Sherman is an academic researcher from Northeastern University. The author has contributed to research in topics: Data envelopment analysis & Health care. The author has an hindex of 19, co-authored 54 publications receiving 2326 citations. Previous affiliations of H. David Sherman include College of Business Administration & Massachusetts Institute of Technology.

Papers
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Journal ArticleDOI

Bank branch operating efficiency: Evaluation with Data Envelopment Analysis

TL;DR: Data Envelopment Analysis (DEA) as discussed by the authors is a mathematical programming technique that provides useful insights in locating inefficient branches by explicitly considering the mix of services provided and the resources used to provide these bank services.
Journal ArticleDOI

Managing Bank Productivity Using Data Envelopment Analysis DEA

TL;DR: One bank used data envelopment analysis DEA to substantially improve its branch productivity and profits while maintaining service quality, and identified over $6 million of annual expense savings not identifiable with traditional financial and operating ratio analysis in its 33-branch system.
Book

Service Productivity Management : Improving Service Performance using Data Envelopment Analysis (DEA)

H. David Sherman, +1 more
TL;DR: In this article, the use of DBA as a benchmarking technique to identify high cost service units, identify specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low cost, and guide the improvement process.
Journal ArticleDOI

DEA model with shared resources and efficiency decomposition

TL;DR: A set of DEA models for measuring the performance of two-stage network processes with non splittable shared inputs under the assumption of variable returns to scale (VRS), but can be readily applied under the assumptions of constant returns to Scale (CRS).
Book ChapterDOI

Health-Care Applications: From Hospitals to Physicians, from Productive Efficiency to Quality Frontiers

TL;DR: This chapter focuses on health-care applications of DEA and discusses some of the models and the motivation behind the applications, as well as an eight-step application procedure and list of do’s and don’ts when applying DEA to health services.