I
Indranil Bose
Researcher at Indian Institute of Management Calcutta
Publications - 57
Citations - 1213
Indranil Bose is an academic researcher from Indian Institute of Management Calcutta. The author has contributed to research in topics: Business model & Product innovation. The author has an hindex of 15, co-authored 57 publications receiving 664 citations.
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What do hotel customers complain about? Text analysis using structural topic model
TL;DR: In this paper, a structural topic model text analysis method was adopted to analyze 27,864 hotel reviews in New York City, and showed that it leads to improved inference on consumer dissatisfaction.
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Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business
TL;DR: Results have several implications - firstly, businesses should focus on building a good review-based online reputation; secondly, they should encourage top trustworthy reviewers to review their products and services; and thirdly, trustworthy reviewers could be identified and ranked using reviewer characteristics.
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Follow the herd or be myself? An analysis of consistency in behavior of reviewers and helpfulness of their reviews
Baojun Gao,Nan Hu,Indranil Bose +2 more
TL;DR: Overall the results indicate that in the online review context, the observed average rating or an attention grabbing strategy may not be as important as believed in the past.
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My words for your pizza: An analysis of persuasive narratives in online crowdfunding
Adrija Majumdar,Indranil Bose +1 more
TL;DR: It is found that the presence of rational and credible appeals in a message increases the likelihood of receiving a donation, whereas the mere presence of negative emotional appeal does not do so.
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Digital transformation in entrepreneurial firms through information exchange with operating environment
Gaurav Gupta,Indranil Bose +1 more
TL;DR: In this paper, the authors conduct a longitudinal study of two digital startups in the crowdfunding domain and identify the core attributes driving such transformation in digital ventures, and build a framework that examines how DBT takes place in entrepreneurial firms through information exchange with the environment.