If The Machine That Changed the World is a description of the Toyota system in the industry of its origin, Lean Thinking is a generalization of the basic concepts so they can be applied to any company in any industry. The authors begin by summarizing the five inherent principles in any lean system: 1 correctly specify value so you are providing what the customer actually wants, 2 identify the value stream for each product family and remove the wasted steps that don't create value but do create muda (waste), 3 make the remaining value-creating flow continuously to drastically shorten throughput times, 4 allow customer to pull value from your rapid-response value streams as needed (rather than pushing products toward the customer on the basis of forecasts), and 5 never relax until you reach perfection, which is the delivery of pure value instantaneously with zero muda. (The first part of Lean Thinking devotes a chapter to each of these principles.) In the second part, the authors describe in detail how managers in a wide range of companies and industries - small, medium and large, North American, European and Japanese - transformed their business by applying the principles of lean thinking. Chapters are devoted to Pratt and Whitney, Wiremold, Lantech in North America, Porsche in Germany, and Showa Manufacturing in Japan. Lean Thinking has sold more than 300,000 copies in the English language hard-cover version alone, because it's an indispensable companion for every manager making the lean journey.

Lean thinking: banish waste and create wealth in your corporation (2nd, revised and updated ed.)

The importance of performance measurement has long been recognized by academics and practitioners from a variety of functional disciplines. Seeks to bring together this diverse body of knowledge into a coherent whole. To ensure that the key issues are identified, focuses on the process of performance measurement system design, rather than the detail of specific measures. Following a comprehensive review of the literature, proposes a research agenda.

Performance measurement system design: A literature review and research agenda

The pharmaceutical industry is under growing pressure from a range of environmental issues, including major losses of revenue owing to patent expirations, increasingly cost-constrained healthcare systems and more demanding regulatory requirements. In our view, the key to tackling the challenges such issues pose to both the future viability of the pharmaceutical industry and advances in healthcare is to substantially increase the number and quality of innovative, cost-effective new medicines, without incurring unsustainable R&D costs. However, it is widely acknowledged that trends in industry R&D productivity have been moving in the opposite direction for a number of years. Here, we present a detailed analysis based on comprehensive, recent, industry-wide data to identify the relative contributions of each of the steps in the drug discovery and development process to overall R&D productivity. We then propose specific strategies that could have the most substantial impact in improving R&D productivity.

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How to improve R&D productivity: the pharmaceutical industry's grand challenge

This article introduces work/family border theory - a new theory about work/family balance. According to the theory, people are daily border-crossers between the domains of work and family. The theory addresses how domain integration and segmentation, border creation and management, border-crosser participation, and relationships between border-crossers and others at work and home influence work/family balance. Propositions are given to guide future research.

Work/Family Border Theory: A New Theory of Work/Family Balance

Academic management theory has a serious utilization problem. This article argues that it stands a better chance of being adopted for instrumental use if the theory is based on the paradigm of the “design sciences”, like medicine or engineering. Most academic management research is based on the paradigm of the “explanatory sciences”, like physics. The mission of these sciences is to describe, explain and predict, while the core mission of the design sciences is to develop “tested and grounded technological rules”. The paradigm of the design sciences is applied to management research and I discuss the potential of solving its utility problem by combining both types of research.

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Management research based on the paradigm of the design sciences: the quest for field-tested and grounded technological rules

Mr. Rogo, a plant manager, must improve his factory's efficiency or face its closing in just three months. Despite the fictional setting, Goldratt's novel has become a classic business and management text

Jeff Cox

Papers

The Goal: A Process of Ongoing Improvement

The goal : excellence in manufacturing

La Meta: un proceso de mejora continua

A meta: um processo de aprimoramento contínuo

The Goal: Beating the Competition