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Jiahe Chen

Researcher at Hong Kong Baptist University

Publications -  13
Citations -  132

Jiahe Chen is an academic researcher from Hong Kong Baptist University. The author has contributed to research in topics: Computer science & eHealth. The author has an hindex of 3, co-authored 4 publications receiving 26 citations. Previous affiliations of Jiahe Chen include University of Sydney.

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What motivates customers to shop in smart shops? The impacts of smart technology and technology readiness

TL;DR: Perceived ease of use significantly affects perceived usefulness and perceived enjoyment, in turn, these three factors directly influence shopping intention, and perceived ease ofuse will have a stronger impact on perceived useful and shopping intention when the customer has a high level of technology readiness.
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Exploring Doctors' Willingness to Provide Online Counseling Services: The Roles of Motivations and Costs.

TL;DR: This study combines expectancy theory and the Bagozzi, Dholakia, and Basuroy (BDB) model to examine the relationships between anticipated outcomes, performance expectations, and effort intentions from online and offline perspectives.
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Why Do Patients Move from Online Health Platforms to Hospitals? The Perspectives of Fairness Theory and Brand Extension Theory

TL;DR: Investigation of the effect of online patient–doctor communication on offline behavioral intentions and a conceptual model for eHealth show that perceived fairness is an important factor affecting online satisfaction and the willingness to ask online doctors, which in turn has a positive impact on the willing to go to offline doctors.
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Determinants of switching intention to cloud computing in large enterprises

TL;DR: The authors propose that the factors motivate and inhibit enterprises’ switching intention to private EIS by integrating technology–organization–environment (TOE) framework and two-factor theory and their findings are useful to understand switching issues from traditional EIS to private cloud EIS for both researchers and practitioners.
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An Investigation of Patient Decisions to Use eHealth: A View of Multichannel Services

TL;DR: Wang et al. as discussed by the authors examined patients' decisions to use online and offline health services by integrating the extended valence framework and the halo effect, and found that trust significantly influences perceived benefits and perceived risks, while trust, perceived benefits, and perceived risk significantly influence the intention to consult.