Business is undergoing a major paradigm shift, moving from traditional management into a world of agile organizations and processes. An agile corporation should be able to rapidly respond to market changes. Corporation managers make informed decisions based upon a combination ofjudgments and information from marketing, sales, research, development, manufacturing, and finance departments. Ideally, all relevant information should be brought together before a judgment is exercised. However obtaining pertinent, consistent and up-to-date information across a large company is a complex and time-consuming process. For this reason, corporations have been seeking to develop a number of information technology (IT) systems to assist with the information management oftheir business processes. Such systems aim to improve the way that information is gathered, managed, distributed, and presented to people in key business functions and operations.

http://erdos.csie.ncnu.edu.tw/~chuang/KMPapers/0APPLYING%20INTELLIGENT%20AGENT-BASED%20SUPPORT%20SYSTEMS%20IN%20AGILE%20BUSINESS%20PROCESS.pdf

Applying intelligent agent-based support systems in agile business processes

/pdf/perceptions-regarding-knowledge-management-an-exploration-of-4h60xklozy.pdf

Perceptions Regarding Knowledge Management: An Exploration of Characteristics and Components of Knowledge Management with Application in the Pharmaceutical Industry

From the Publisher:
How do we define the nature of our business, gather everything that we know about it, and then centralize our information in one, easily accessed place within the organization? Breslin and McGann call such knowledge "our ways of working" and the place where it will be found a "business knowledge repository." All of a company's accumulated operations data, its manuals and procedures, its records of compliance with myriad regulations, its audits, disaster recovery plans--are essential information that today's management needs at its fingertips, and information that tomorrow's management must be sure can easily be found. Breslin and McGann show clearly and comprehensively how business knowledge repositories can be established and maintained, what should go into them and how to get it out, who should have access, and all of the other details that management needs to make the most of this valuable resource and means of doing business. An essential study and guide for management at upper levels in all types of organizations, both public and private.

John McGann

Papers

The Business Knowledge Repository: Consolidating and Accessing Your Ways of Working