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Showing papers by "Jonas Lundberg published in 2006"


Proceedings ArticleDOI
20 Sep 2006
TL;DR: In this paper, the authors describe how role-playing exercises can be used to strengthen the resilience of command and control systems in emergency management through roleplaying exercises, the participants gain experience with adapting to changing demands and risk relative to challenges to their ability to predict future risk, adapt, and recover from harmful events.
Abstract: In this paper, we describe how role-playing exercises can be used to strengthen the resilience of command and control systems in emergency management Through role-playing exercises, the participants gain experience with adapting to changing demands and risk relative to challenges to their ability to predict future risk, adapt, and recover from harmful events Role-playing exercises at the same time enable researchers to analyse how resilient behaviour emerges, or how the resilience of complex socio-technical systems may be improved Two role-playing exercises, one concerning forest fire fighting, the other concerning power grid restoration, are discussed to illustrate these concepts

30 citations


Journal ArticleDOI
TL;DR: It is argued that attitudes will affect a subsequent implementation of a technical system, and that knowledge about stakeholder identity can be useful for further design activities and for planning system implementation.
Abstract: In this study, we argue that users participating in the design process will form the participation as a function of their professional role, but also as a function of their identity more or less independent from their role. In order to get the full potential of cooperative design the user identity in general and in this case their attitudes towards technology in particular should be incorporated into the design process. This case study consists of participatory design sessions with two different organizations, in the context of a media production tool development project. Facilitator skills, and workshop interventions to balance attitudes and to take them into account in design are discussed. Furthermore, we argue that attitudes will affect a subsequent implementation of a technical system, and that knowledge about stakeholder identity can be useful for further design activities and for planning system implementation.

19 citations


Proceedings ArticleDOI
14 Oct 2006
TL;DR: This paper provides design examples of what qualities the different genres of municipality Web site genres might bring, and thereby, gives an opportunity for designers and procurers to learn from previous designs.
Abstract: In this paper, the results of a front-page genre analysis of 290 Swedish municipality Web sites are presented, and the appropriateness of the identified design solutions are discussed. Seven municipality Web site genres are identified: notice-board, newspaper, brochure, promotion, commercial, portal, and filter. We discuss how the municipality genres are related to each other, and to other genres, as mix-genres or subgenres. We conclude that the genres differ widely in terms of form, dominating content, action possibilities, purposes, and user groups and roles. This paper provides design examples of what qualities the different genres might bring, and thereby, gives an opportunity for designers and procurers to learn from previous designs. The paper contributes both by providing an analysis of a genre central to society, and by showing how a genre analysis reveals implicit values regarding the user and the task, mediated in the genres of municipality Web sites.

9 citations