Karen J. Jansen

TL;DR: This paper found that display authenticity had a direct effect on customer satisfaction, regardless of task performance (which was generally high) and busyness, but only influenced customer satisfaction when tasks were performed well.

TL;DR: In this paper, the authors developed a theory that addresses how fit with single aspects of the work environment combine and interact to affect a variety of individual-level outcomes, and explored factors that predict the relative influence each dimension is likely to have on the multidimensional construct.

TL;DR: In this paper, the authors report an experimental policy-capturing study that examines the simultaneous impact of person-job (PJ), person-group (PG), and personorganization (PO) fit on work satisfaction.

TL;DR: The results suggest that increasing employee perceptions of management's personal concern for employee well-being through a dedication to safety will result in positive outcomes beyond improved safety performance and imply that there is a type of social exchange between employees and management that may affect employees similarly to perceived organizational support.

TL;DR: This study provides validity evidence for the proposed momentum construct and identifies various factors that predict momentum and supports a spiraling relationship between momentum and goal attainment, such that momentum predicts progress toward goal attainment and then influences subsequent momentum.