The present invention relates to an e-commerce platform system for supporting e-commerce between the seller and buyer of a product and, more particularly, to an e-commerce platform system for small business owners, to which sellers as small business owners having no large export capacity and overseas buyers access more easily, thereby improving overseas markets for the small business owners and facilitating export. According to the present invention, the e-commerce platform system for small business owners comprises: a member management DB registering and managing information on a customer and a seller; a product management DB registering and managing information on a product to be sold by the seller; a chat server communicating with a terminal registered by the customer and a terminal registered by the seller in a chat manner; an analysis server analyzing the contents of a conversation received from the chat server; an execution server executing a request of the customer or seller according to the analysis of the analysis server; a response server generating conversation contents according to the analysis of the analysis server or the execution of the execution server, and providing the same to the chat server; and a translation server supporting translation for the conversation of the chat server.

AI business platform system

Disclosed are a chatbot system server capable of controlling an interactive messaging-based system and an operation method thereof. The present invention may provide an intuitive interface environment for system control to a system administrator by providing an interactive message-based system control method which enables the administrator to authorize various system control commands to the chatbot system server as interactive messages through an interactive messaging application on a client terminal such as a smartphone.

Chatbot system server capable of system control based on interactive messaging and operating method thereof

The present disclosure is to provide a method for enhancing the accuracy of a chatbot′s answer, to correspond to a chatbot driving technique. According to an embodiment of the present disclosure, disclosed is a method for driving a chatbot. The operations stored in a computer program to perform the method include: an operation of receiving a first input sentence from a user terminal; an operation of determining the degree of sentence completion of the first input sentence; an operation of transmitting an incomplete sentence standard answer to the user terminal in a case where it is determined that the degree of sentence completion of the first input sentence is lower than a predetermined reference; an operation of receiving a second input sentence from the user terminal; an operation of generating a third input sentence in which the first input sentence and the second input sentence are combined; an operation of determining the degree of sentence completion of the third input sentence; and an operation of transmitting an answer based on the third input sentence to the user terminal in a case where it is determined that the degree of sentence completion of the third input sentence is higher than the predetermined reference. The second input sentence is an input sentence received from the user terminal after the first input sentence.

Method apparatus and computer-readable medium for operating chatbot

The present invention relates to a chat-based chatting system which provides a customized answer based on a message of a user in order to provide an active and flexible chatting service to the user. The customized answer is an answer for providing information on various content such as complaints, daily work processing, care functions, policy search, introduction of Korean culture, advertisements, shopping, games, consulting, and the like through the chatting service.

Chatting system possible to customized answer based of talk

Provided is a PC AS management system. If a PC user accesses to a text interactive chatbot (chat robot) service using an external client when an error occurs and inputs and transmits the error (symptom) while texting, a chatbot search engine provides information for solution corr3epsonding to a text message from a chatbot server to solve the error and suggests real-time matching with an IT engineer to provide an optimal service if the error is not solved at last.

Pc pc as management system

Provided is a method for providing an interactive field support service based on an intelligent chatbot, which comprises the steps of: redirecting an access signal to a single sign on (SSO) login page to access a plurality of pages by a single login when the access signal is received from a user terminal; identifying the user terminal to receive a request message when the user terminal accesses the SSO login page; recognizing a predicate part in the received request message using morpheme analysis information, and classifying and analyzing the type of the request message on the basis of a recognition result; searching for utterance which is matched with the utterance of a user or has a similarity therewith greater than or equal to a predetermined reference value from an analysis result in a chatbot database, and outputting a corresponding response; and transmitting the output response to the user terminal.

Kim Hyun Ho

Papers

Method for providing conversational administration service of chatbot based on artificial intelligence