K
Kuanchin Chen
Researcher at Western Michigan University
Publications - 63
Citations - 2725
Kuanchin Chen is an academic researcher from Western Michigan University. The author has contributed to research in topics: Interactivity & The Internet. The author has an hindex of 21, co-authored 61 publications receiving 2124 citations. Previous affiliations of Kuanchin Chen include University of Detroit Mercy & Cleveland State University.
Papers
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A study of factors that contribute to online review helpfulness
TL;DR: This study was designed to extend existing research on online review helpfulness by looking at not just the quantitative factors (such as word count), but also qualitative aspects of reviewers (including reviewer experience, reviewer impact, reviewer cumulative helpfulness).
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The acceptance and diffusion of the innovative smart phone use: A case study of a delivery service company in logistics
TL;DR: It is decided that an iterative approach to implementing smart phone adoption was effective and managerial implications are discussed.
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Examining the impact of privacy, trust and risk perceptions beyond monetary transactions: An integrated model
TL;DR: Perceived privacy risk stood out as a strong antecedent for respondents in both experience groups, but the effect of Internet literacy, social awareness and disposition on trust was statistically insignificant for the same group.
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Improving the quality of online presence through interactivity
Kuanchin Chen,David C. Yen +1 more
TL;DR: This study empirically validated Ha and James' five interactivity dimensions and their relationship to design quality and suggested that the playfulness, connectedness, and reciprocal communication dimensions are important predictors of web site quality.
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The effects of hedonic/utilitarian expectations and social influence on continuance intention to play online games
TL;DR: The integration of cognitive, affective and social influence in this model explains a larger amount of variance compared to the competing models and existing studies.