Ideas about what makes a good teacher are important in thinking about educational reform, and have come into focus recently. These ideas are contested and open to change. The first part of this paper traces models of the good teacher in Australia from the colonial-era good servant, through an ideal of the autonomous scholar-teacher, to contemporary lists of teacher competencies. The second part looks more closely at the incoherent but insistent way the good teacher is now defined under neoliberal governance by teacher registration authorities. The third part of the paper makes proposals for a new understanding of good teachers: based on understanding the labour process and occupational dynamics of teaching, the intellectual structure of Education studies, and the overall logic of education itself.

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Good teachers on dangerous ground: towards a new view of teacher quality and professionalism

Although teaching has been described as a profoundly emotional activity, little is known about the emotional demands faced by teachers or how this impacts on their well-being. This study examined relationships between ‘emotional labour’, burnout (emotional exhaustion, depersonalisation and personal accomplishment) and job satisfaction in a sample of UK teachers. Also examined was whether workplace social support moderated any relationships found between emotional labour and strain. The relationship between job experience and emotional labour was also investigated. Six hundred and twenty-eight teachers working in secondary schools in the UK completed questionnaires. Significant associations were observed between emotional labour and all outcomes, with a positive relationship found between emotional labour and personal accomplishment. Some evidence was found that social support mitigates the negative impact of emotional demands on emotional exhaustion, feelings of personal accomplishment and job satisfactio...

Emotional labour, burnout and job satisfaction in UK teachers: the role of workplace social support

On the front line: Organization of work in the information economy

There is an increasing awareness that the wellbeing of a workforce is an important consideration in any organisation. Within the context of education, possibilities for supporting teacher wellbeing are mediated by neoliberal policy technologies that are incongruent with key aspects of wellness. Reviewing the literature, it appears there is value in prioritising teacher wellbeing as an intentional inclusion in both the professional development of practising teachers and within pre-service teacher education programs. This inclusion will empower teachers to better negotiate these imposed systemic constraints. Education for teachers regarding key facets of wellbeing - including managing emotional labour and the importance of professional social networks - is found to be essential in retaining and sustaining the teaching profession, thus enabling greater possibilities for professional flourishing.

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Teacher Wellbeing in Neoliberal Contexts: A Review of the Literature.

Teaching requires much emotion work which takes its toll on teachers. Emotion work is usually studied from one of two perspectives, a job or an individual perspective. In this study, we assessed the relative importance of these two perspectives in predicting emotional exhaustion. More than 200 teachers completed a questionnaire comprising the DISQ (Demand‐Induced Strain Compensation Questionnaire), the Dutch Questionnaire on Emotional Labour (D‐QEL), and the UBOS (Utrechtse Burnout Schaal [Utrecht Burnout Scale]). In line with previous studies, our findings indicated that emotional exhaustion is positively associated with emotional job demands and surface acting. The relative importance of the two operationalisations of emotion work was assessed by comparing the results of two regression analyses. Whereas the model with job demands explained 18% of the variance, the model with emotional labour explained only 5%. In understanding what might contribute to emotional exhaustion in teachers, the emotional job ...

https://users.ugent.be/~bvdeven/04%20Naring,%20Vlerick%20%26%20Van%20de%20Ven%20(2012)%20-ES.pdf

Emotion work and emotional exhaustion in teachers: The job and individual perspective

This article uses the concept of emotional labour to understand some of the changes that are ongoing in the teaching profession. While research has explored the impact of the new performance culture upon teachers’ work and identified a marginalisation of the caring and emotional aspects of teaching, the concept of emotional labour allows us to extend this argument. Using interviews with teachers who have had their capability questioned, in the majority of cases through the threat or implementation of capability procedures, this article draws upon newer conceptualisations of emotional labour to analyse some of the changes teachers are experiencing with the introduction of new accountability and performance systems. Utilising Bolton’s typology of different forms of emotion management in the workplace, we argue it is possible to recognise the distinctiveness of the emotion work carried out by teachers and identify why teachers’ emotion work is particularly vulnerable to the educational reforms associated wit...

Too emotional to be capable? The changing nature of emotion work in definitions of ‘capable teaching’

The recruitment and retention of a care workforce for older people

Tackling Under-performance in Teachers

This article uses research commissioned by the Department for Education and Skills to investigate the operation of teacher capability procedures in England. The article examines the role of local education authorities (LEAs) in supporting headteachers and governors in dealing with underperformance by giving support outside of capability procedures and subsequent progression through formal procedures.

The Local Education Authority's Role in Operating Teacher Capability Procedures: Working towards Best Practice.

There has been an increasing focus on the performance of workers through appraisal, performance-related pay and performance management and this emphasis on measuring performance has extended to the public sector - more specifically, to the teaching profession. This paper uses research commissioned by the DfES to investigate the operation of capability procedures introduced to deal with the perceived problem of incompetent teachers. It revealed that the procedures suffered from a number of defects both in modus operandi and style and there was little evidence that their application resulted in either improved performance or dismissal when satisfactory performance was not achieved.

Lorrie Marchington

Papers

Too emotional to be capable? The changing nature of emotion work in definitions of ‘capable teaching’

The recruitment and retention of a care workforce for older people

Tackling Under-performance in Teachers

The Local Education Authority's Role in Operating Teacher Capability Procedures: Working towards Best Practice.

Neither Fish Nor Fowl? An Assessment of Teacher Capability Procedures