Product service system: A conceptual framework from a systematic review

New approach for failure mode and effect analysis using linguistic distribution assessments and TODIM method

Key challenges in automation of earth-moving machines

State-of-the-art of design, evaluation, and operation methodologies in product service systems

The importance of text mining is increasing in services management as the access to big data is increasing across digital platforms enabling such services. This study adopts a systematic literature review on the application of text mining in services management. First, we analyzed the literature on which has used text mining methods like Sentiment Analysis, Topic Modeling, and Natural language Processing (NLP) in reputed business management journals. Further, we applied visualization tools for text mining and the topic association to understand the dominant themes and relationships. The analysis highlighted that social media analysis, market analysis, competitive intelligence are the most dominant themes while other themes like risk management and fake content detection are also explored. Further, based on the analysis, future research agenda in the field of text mining in services management has been indicated.

Applications of text mining in services management: A systematic literature review

The development process for a Functional Product (FP) is complex and there is a need to coordinate, monitor, control and share information as well as to communicate properly among the parties involved in the process. This paper proposes a conceptual development process to manage the FP development, including development of hardware, software, service support system and how to manage the operation of an FP. Further, challenges related to the integrated development of FPs are also discussed.

A development process for Functional Products: hardware, software, service support system and management of operation

This paper describes on a conceptual level how the availability of functional products (consisting of hardware (HW) and a support system) may be simulated. The main objective of this paper is to present a simulation-driven methodology for predicting and optimising the availability and cost of functional products in both development and operation. The proposed simulation and optimisation methodology includes both HW and support system models, which coupled form a simulation model of a system (functional product) delivering the function. Two different simulation-driven methodologies are suggested in the paper: one for development and another for operation of functional products.

Functional product system availability: simulation-driven design and operation through coupled multi-objective optimisation

During the last few decades, and in order to increase product development efficiency, simulations strategies have been developed to guide designers towards better solutions rather than to verify su ...

State of the art in simulation-driven design

The development process for a Functional Product (FP) is complex and there is a need to share information as well as to communicate it among the parties involved in the process. The paper concerns shared information that is of specific interest when developing FPs, in contrast to information that must be shared during a general product or service development process. The findings are compiled in a conceptual table comprising such specific information items pertaining to both the initial development as well as post development parts of an FP’s lifecycle. This table can be used as an aid to any development process or method, as it points out information items that must necessarily be shared, but not how they to be shared.

Functional product development : what information should be shared during the development process?

https://nottingham-repository.worktribe.com/preview/844315/Maintenance%20process%20modelling%20and%20optimization.pdf

Magnus Karlberg

Papers

A development process for Functional Products: hardware, software, service support system and management of operation

Functional product system availability: simulation-driven design and operation through coupled multi-objective optimisation

State of the art in simulation-driven design

Functional product development : what information should be shared during the development process?

Maintenance processes modelling and optimisation