http://blog.ub.ac.id/shevandafebrilia/files/2012/04/1-s2.0-S1567422308000288-main.pdf

Service-oriented technology and management: Perspectives on research and practice for the coming decade

In the fast-paced global economy, a corporation must be flexible and agile to meet the shifting needs of operating in an on demand environment. Aligning information technology (IT) systems using service-oriented architecture (SOA) to provide end-to-end enterprise integration and virtualized IT services is a critical step. To be truly effective, however, the SOA paradigm also needs to be extended to transmute organizational structures and behavioral practices. In this paper, we first explore the governance, economic, and enterprise challenges to SOA-based IT transformation. Next, we raise the need to redesign the existing organizational models, and we propose the Human Services Bus (HSB), a new organizational structure that optimizes the workforce and streamlines cross-unit processes to leverage the new IT systems. Finally, we discuss the cultural transformation that is required to support the HSB transition and induce the changes required in management and behavioral practices. The issues and insights at all three layers-IT systems, organizational structures, and cultural practices-are based on IBM's experience with adopting on demand methods.

Impact of service-oriented architecture on enterprise systems, organizational structures, and individuals

The increasing importance of information technology (IT) services in the global economy prompts researchers in the field of information systems (IS) to give special attention to the foundations of managerial and technical knowledge in this emerging arena of knowledge. Already we have seen the computer science discipline embrace the challenges of finding new directions in design science toward making services-oriented computing approaches more effective, setting the stage for the development of a new science-service science, management, and engineering (SSME). This paper addresses the issues from the point of view of service science as a fundamental area for IS research. We propose a robust framework for evaluating the research on service science, and the likely outcomes and new directions that we expect to see in the coming decade. We emphasize the multiple roles of producers and consumers of services-oriented technology innovations, as well as value-adding seller intermediaries and systems integrators, and standards organizations, user groups, and regulators as monitors. The analysis is cast in multidisciplinary terms, including computer science and IS, economics and finance, marketing, and operations and supply chain management. Evaluating the accomplishments and opportunities for research related to the SSME perspective through a robust framework enables in-depth assessment in the present, as well as an ongoing evaluation of new knowledge in this area, and the advancement of the related management practice capabilities to improve IT services in organizations.

https://wpcarey.asu.edu/sites/default/files/uploads/center-services-leadership/servicethoughtpieces_1.pdf

An Interdisciplinary Perspective on IT Services Management and Service Science

IBM products increasingly implement a service-oriented architecture (SOA), in which programmers build services, use services, and develop solutions that aggregate services. IBM Software Group middleware products and tools support the development and deployment of SOA solutions, and increasingly make functional interfaces between components and products visible through a service model. Software Group components will increasingly use SOA standards for intracomponent communications. Our move to SOA encompasses both the programming model and lower-level infrastructure software, for example, systems-management and storage-management application programming interfaces and functions. This paper concisely defines the IBM SOA programming model and the product architecture that supports it. We provide the motivation for our programming-model and design decisions. This paper also focuses on the architectural concepts that underlie our programming model and product architecture.

Service-oriented architecture: programming model and product architecture

Service engineering

Praise for Service-Oriented Architecture Compass"A comprehensive roadmap to Service-Oriented Architecture (SOA). SOA is, in reality, a business architecture to be used by those enterprises intending to prosper in the 21st century. Decision makers who desire that their business become flexible can jumpstart that process by adopting the best practices and rules of thumb described in SOA Compass."i¾Bob Laird, MCI IT Chief Architect"The book Service-Oriented Architecture Compass shows very clearly by means of real projects how agile business processes can be implemented using Service-Oriented Architectures. The entire development cycle from planning through implementation is presented very close to practice and the critical success factors are presented very convincingly."i¾Professor Dr. Thomas Obermeier, Vice Dean of FHDW Bergisch Gladbach, Germany"This book is a major improvement in the field. It gives a clear view and all the key points on how to really face a SOA deployment in today's organizations."i¾Mario Moreno, IT Architect Leader, Generali France"Service-Oriented Architecture enables organizations to be agile and flexible enough to adopt new business strategies and produce new services to overcome the challenges created by business dynamism today. CIOs have to consider SOA as a foundation of their Enterprise Applications Architecture primarily because it demonstrates that IT aligns to business processes and also because it positions IT as a service enabler and maximizes previous investments on business applications.To understand and profit from SOA, this book provides CIOs with the necessary concepts and knowledge needed to understand and adapt it into their IT organizations."i¾Sabri Hamed Al-Azazi, CIO of Dubai Holding, Sabri"I am extremely impressed by the depth and scale of this book! The title is perfecti¾when you know where you want to go, you need a compass to guide you there! After good IT strategy leads you to SOA, this book is the perfect vehicle that will drive you from dream to reality. We in DSK Bank will use it as our SOA bible in the ongoing project."i¾Miro Vichev, CIO, DSK Bank, Bulgaria, member of OTP Group"Service-Oriented Architecture offers a pathway to networking of intra- and inter-corporate business systems. The standards have the potential to create far more flexible and resilient business information systems than have been possible in the past. This book is a must-read for those who care about the future of business IT."i¾Elizabeth Hackenson, CIO, MCI"Service-Oriented Architecture is key to help customers become on demand businessesi¾a business that can quickly respond to competitive threats and be first to take advantage of marketplace opportunities. SOA Compass is a must-read for those individuals looking to bridge the gap between IT and business in order to help their enterprises become more flexible and responsive."i¾Michael Liebow, Vice President, Web Services and Service-Oriented Architecture, IBM Business Consulting Services"This book is a welcome addition to SOA literature. It articulates the business case and provides practical proven real-world advice, guidance, tips, and techniques for organizations to make the evolution from simple point-to-point web services to true SOA by addressing such topics as planning, organization, analysis and design, security, and systems management."i¾Denis O'Sullivan, Fireman's Fund Enterprise ArchitectMaximize the business value and flexibility of your SOA deploymentIn this book, IBM Enterprise Integration Team experts present a start-to-finish guide to planning, implementing, and managing Service-Oriented Architecture. Drawing on their extensive experience helping enterprise customers migrate to SOA, the authors share hard-earned lessons and best practices for architects, project managers, and software development leaders alike.Well-written and practical, Service-Oriented Architecture Compass offers the perfect blend of principles and "how-to" guidance for transitioning your infrastructure to SOA. The authors clearly explain what SOA is, the opportunities it offers, and how it differs from earlier approaches. Using detailed examples from IBM consulting engagements, they show how to deploy SOA solutions that tightly integrate with your processes and operations, delivering maximum flexibility and value. With detailed coverage of topics ranging from policy-based management to workflow implementation, no other SOA book offers comparable value to workingIT professionals.Coverage includes SOA from both a business and technical standpointi¾and how to make the business case Planning your SOA project: best practices and pitfalls to avoid SOA analysis and design for superior flexibility and value Securing and managing your SOA environment Using SOA to simplify enterprise application integration Implementing business processes and workflow in SOA environments Case studies in SOA deployment After you've deployed: delivering better collaboration, greater scalability, and more sophisticated applicationsThe IBM Press developerWorks® Series is a unique undertaking in which print books and the Web are mutually supportive. The publications in this series are complemented by resources on the developerWorks Web site on ibm.com. Icons throughout the book alert the reader to these valuable resources.

Service-Oriented Architecture Compass: Business Value, Planning, and Enterprise Roadmap

第１章 ＳＯＡとは何か 第２章 ＳＯＡのビジネス上の価値 第３章 アーキテクチャの構成要素 第４章 ＳＯＡのプロジェクト計画 第５章 分析と設計の局面 第６章 エンタープライズ・ソリューション・アセット 第７章 非機能要件の考慮 第８章 ＳＯＡ環境におけるセキュリティ 第９章 ＳＯＡ環境の管理 第１０章 ＳＯＡのケース・スタディ 第１１章 将来に向けて

Marc Fiammante

Papers

Service-Oriented Architecture Compass: Business Value, Planning, and Enterprise Roadmap

Soa実践ガイドブック : 業務/it両部門が協調して柔軟なビジネス基盤を実現する指針