According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

Open Innovation: The New Imperative for Creating and Profiting from Technology

Visual notations form an integral part of the language of software engineering (SE). Yet historically, SE researchers and notation designers have ignored or undervalued issues of visual representation. In evaluating and comparing notations, details of visual syntax are rarely discussed. In designing notations, the majority of effort is spent on semantics, with graphical conventions largely an afterthought. Typically, no design rationale, scientific or otherwise, is provided for visual representation choices. While SE has developed mature methods for evaluating and designing semantics, it lacks equivalent methods for visual syntax. This paper defines a set of principles for designing cognitively effective visual notations: ones that are optimized for human communication and problem solving. Together these form a design theory, called the Physics of Notations as it focuses on the physical (perceptual) properties of notations rather than their logical (semantic) properties. The principles were synthesized from theory and empirical evidence from a wide range of fields and rest on an explicit theory of how visual notations communicate. They can be used to evaluate, compare, and improve existing visual notations as well as to construct new ones. The paper identifies serious design flaws in some of the leading SE notations, together with practical suggestions for improving them. It also showcases some examples of visual notation design excellence from SE and other fields.

The “Physics” of Notations: Toward a Scientific Basis for Constructing Visual Notations in Software Engineering

Hawaii International Conference on System Sciences

Enterprise architecture (EA) is the definition and representation of a high-level view of an enterprise's business processes and IT systems, their interrelationships, and the extent to which these processes and systems are shared by different parts of the enterprise EA aims to define a suitable operating platform to support an organisation's future goals and the roadmap for moving towards this vision Despite significant practitioner interest in the domain, understanding the value of EA remains a challenge Although many studies make EA benefit claims, the explanations of why and how EA leads to these benefits are fragmented, incomplete, and not grounded in theory This article aims to address this knowledge gap by focusing on the question: How does EA lead to organisational benefits? Through a careful review of EA literature, the paper consolidates the fragmented knowledge on EA benefits and presents the EA Benefits Model (EABM) The EABM proposes that EA leads to organisational benefits through its impact on four benefit enablers: Organisational Alignment, Information Availability, Resource Portfolio Optimisation, and Resource Complementarity The article concludes with a discussion of a number of potential avenues for future research, which could build on the findings of this study

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How Does Enterprise Architecture Add Value to Organisations

Providing concrete instruments to improve architectural practice, this book presents an enterprise modelling language that captures the complexity of architectural domains and their relations for construction of integrated enterprise architecture models.

Enterprise Architecture at Work: Modelling, Communication and Analysis

Enterprise architecture at work : modelling, communication and analysis

Enterprise Architecture at Work

This is an editorial to a special issue of ISF on enterprise architecture.We define the concept of enterprise architecture, notivate its importance, and then introduce the papers in this special issue.

Enterprise architecture: Management tool and blueprint for the organisation

A coherent description of enterprise architecture provides insight, enables communication among stakeholders and guides complicated change processes. Unfortunately, so far no enterprise architectur...

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Marc M. Lankhorst

Papers

Enterprise Architecture at Work: Modelling, Communication and Analysis

Enterprise architecture at work : modelling, communication and analysis

Enterprise Architecture at Work

Enterprise architecture: Management tool and blueprint for the organisation

Concepts for modeling enterprise architectures