Methods and systems consistent with the present invention provide a data processing system having a business object model reflecting the data used during a business transaction. Consistent interfaces are generated from the business object model. These interfaces are suitable for use across industries, across businesses, and across different departments within a business during a business transaction.

Consistent set of interfaces derived from a business object model

A software development method and system having a suite of graphical customization tools that enables developers to rapidly configure all aspects of the underlying application software, including the look-and-feel, behavior, and workflow. This is accomplished without modifying application source code, base objects, or SQL. The sophisticated repository management capabilities of the method and system of our invention allows teams of developers to work efficiently on configuring applications. The application upgrader provides an automated process to upgrade the customizations to future product releases thus protecting the investment in customization. The ease, comprehensiveness, scalability, and upgradeability of the customization process help reduce the total lifecycle cost of customizing enterprise applications.

Development tool, method, and system for client server applications

An execution architecture, a development architecture and an operations architecture for a netcentric computing system. The execution architecture contains common, run-time services required when an application executes in the netcentric computing system. The development architecture is the production environment for one or several systems development projects as well as for maintenance efforts. The purpose of the development environment is to support the tasks involved in the analysis, design, construction, and maintenance of business systems, as well as the associated management processes. It is important to note that the environment should adequately support all the development tasks, not just the code/compile/test/debug cycle. The operations architecture is a combination of tools and support services required to keep a production system up and running efficiently.

Architectures for netcentric computing systems

An integrated system for managing changes in regulatory and non-regulatory requirements for business activities at an industrial or commercial facility. Application of this system to environmental, health and safety activities, and to food, drug, cosmetic, and medical treatment and device activities, are discussed as examples. The system: provides one or more databases that contain information on operations and requirements concerning an activity or area of business; receives information on regulatory and non-regulatory changes that affect operations of the business; converts these changes into changes in data entry forms, data processing and analysis procedures, and presentation (by printing, electronic display and/or distribution) of data processing and analysis results to selected recipients, without requiring the services of one or more programmers to re-key and/or reformat the items affected by the change; and implements receipt of change information and dissemination of data processing and analysis results using the facilities of the Internet.

Integrated change management unit

A plurality of computer nodes communicate using seemingly random Internet Protocol source and destination addresses. Data packets matching criteria defined by a moving window of valid addresses are accepted for further processing, while those that do not meet the criteria are quickly rejected. Improvements to the basic design include (1) a load balancer that distributes packets across different transmission paths according to transmission path quality; (2) a DNS proxy server that transparently creates a virtual private network in response to a domain name inquiry; (3) a large-to-small link bandwidth management feature that prevents denial-of-service attacks at system chokepoints; (4) a traffic limiter that regulates incoming packets by limiting the rate at which a transmitter can be synchronized with a receiver; and (5) a signaling synchronizer that allows a large number of nodes to communicate with a central node by partitioning the communication function between two separate entities.

Agile network protocol for secure communications with assured system availability

The specification discloses a method of doing business over the public Internet, particularly, a method which enables access to legacy management tools used by a telecommunications enterprise in the management of the enterprise business to the enterprise customer, to enable the customer to more effectively manage the business conducted by the customer through the enterprise, this access being provided over the public Internet. This method of doing business is accomplished with one or more secure web servers which manage one or more secure client sessions over the Internet, each web server supporting secure communications with the client workstation; a web page backplane application capable of launching one or more management tool applications used by the enterprise. Each of the management tool applications provide a customer interface integrated within said web page which enables interactive Web/Internet based communications with the web servers; each web server supports communication of messages entered via the integrated customer interface to one or more remote enterprise management tool application servers which interact with the enterprise management tool applications to provide associated management capabilities to the customer.

Integrated business system for web based telecommunications management

A Web-based, integrated customer interface system (200) for data management. The customer interface system is provided with a graphical customer interface (79) for enabling a customer to interact with one or more products and services provided by remote servers located in an enterprise Intranet/Extranet, and utilizes a Web paradigm to allow easy and convenient access to all of the services from the customer's perspective. The products and services delivered to a client workstation having the integrated customer interface include: 1) report requestor (212), report viewer (215), and report management applications (250); 2) centralized inbox system (210, 270); 3) an operational data storage system (400); 4) a trouble ticket tool; 5) a Web-based invoice reporting system; 6) an Internet 'online' order entry (280, 39) and administration service; and, 7) a system for handling security and authentication requests from both client and server side.

Integrated customer interface for web-based data management

A integrated customer interface for providing telecommunications management to a customer at a browser involves a web server and a client application. The web server manages a client session supports communication of request messages received from the browser to a network management resource. The client application is integrated for use within the browser, downloadable from the web server in accordance with a predetermined customer entitlement, and programmed to be in interactive communications with the network management resource.

Integrated systems for providing communications network management services and interactive generating invoice documents

A web-based, integrated customer interface system (30) for enabling customer management of their communication network assets. A web-based GUI (20) enables a customer to interact with one or more network management resources and telecommunication services. The integrated interface system (30) includes: 1) a customer's network report management; 2) a centralized in-box system for online notifications to client workstation; 3) a real-time network services monitoring system; 4) broadband system for presenting physical and logical views of data networks and performance information; 5) a toll-free network management system enabling customization of 800/8xx toll free number routing; 6) Outbound Network Management (ONM); 7) packet-switched events monitoring; 8) a trouble ticket tool; 9) web-based invoice reporting for access to billing information; 10) web-based call manager; 11) on-line order entry and administrative service; 12) system for handling security and authentication.

Mark N. Gonzales

Papers

Integrated business system for web based telecommunications management

Integrated customer interface for web-based data management

Integrated systems for providing communications network management services and interactive generating invoice documents

Integrated customer interface for web based communications network management