W. Wilson's (1967) review of the area of subjective well-being (SWB) advanced several conclusions regarding those who report high levels of "happiness". A number of his conclusions have been overturned: youth and modest aspirations no longer are seen as prerequisites of SWB. E. Diener's (1984) review placed greater emphasis on theories that stressed psychological factors. In the current article, the authors review current evidence for Wilson's conclusions and discuss modern theories of SWB that stress dispositional influences, adaptation, goals, and coping strategies. The next steps in the evolution of the field are to comprehend the interaction of psychological factors with life circumstances in producing SWB, to understand the causal pathways leading to happiness, understand the processes underlying adaptation to events, and develop theories that explain why certain variables differentially influence the different components of SWV (life satisfaction, pleasant affect, and unpleasant affect).

Subjective Well-Being: Three Decades of Progress

W Wilson's (1967) review of the area of subjective well-being (SWB) advanced several conclusions regarding those who report high levels of "happiness" A number of his conclusions have been overturned: youth and modest aspirations no longer are seen as prerequisites of SWB E Diener's (1984) review placed greater emphasis on theories that stressed psychological factors In the current article, the authors review current evidence for Wilson's conclusions and discuss modern theories of SWB that stress dispositional influences, adaptation, goals, and coping strategies The next steps in the evolution of the field are to comprehend the interaction of psychological factors with life circumstances in producing SWB, to understand the causal pathways leading to happiness, understand the processes underlying adaptation to events, and develop theories that explain why certain variables differentially influence the different components of SWB (life satisfaction, pleasant affect, and unpleasant affect) In 1967, Warner Wilson presented a broad review of subjective well-being (SWB) research entitled, "Correlates of Avowed Happiness" Based on the limited data available at that time, Wilson concluded that the happy person is a "young, healthy, welleducated, well-paid, extroverted, optimistic, worry-free, religious, married person with high self-esteem, job morale, modest aspirations, of either sex and of a wide range of intelligence" (p 294) In the three decades since Wilson's review, investigations into SWB have evolved Although researchers now know a great deal more about the correlates of SWB, they are less interested in simply describing the demographic characteristics that correlate with it Instead, they focus their effort on understanding the processes that underlie happiness This trend represents a greater recognition of the central role played by people's goals, coping efforts, and dispositions In this article, we review research on several major theoretical approaches to well-being and then indicate how these theories clarify the findings on demographic correlates of SWB Throughout the review we suggest four directions that researchers should pursue in the decades ahead These are by no means the only questions left to answer, but we believe they are the most interesting issues left to resolve First, the causal direction of the correlates of happiness must be examined through more sophisticated methodologies Although the causal priority of demographic factors such as marriage and income is intuitively appealing, it is by no means certain Second, researchers must focus greater attention on the interaction between internal factors (such as personality traits) and external circumstances As we shall see, demographic factors have surprisingly small effects on SWB, but these effects may depend on the personalities of those individuals being studied Thus, future research must take Person X Situation interactions into account Third, researchers must strive to understand the processes underlying adaptation Considerable adaptation to both good and bad circumstances often occurs, yet the processes responsible for these effects are poorly understood Research that examines how habituation, coping strategies, and changing goals influence adaptation will shed much light on the processes responsible for SWB Finally, theories must be refined to make specific predictions about how input variables differentially influence the components of SWB In the past, many researchers have treated SWB as a monolithic entity, but it is now clear that there are separable components that exhibit unique patterns of relations with different variables In each section of this article we discuss progress and opportunities in these four areas

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Subjective well-being: Three decades of progress

Well-being : the foundations of hedonic psychology

Emotional labor is the display of expected emotions by service agents during service encounters. It is performed through surface acting, deep acting, or the expression of genuine emotion. Emotional labor may facilitate task effectiveness and self-expression, but it also may prime customer expectations that cannot be met and may trigger emotive dissonance and self-alienation. However, following social identity theory, we argue that some effects of emotional labor are moderated by one's social and personal identities and that emotional labor stimulates pressures for the person to identify with the service role. Research implications for the micro, meso, and macro levels of organizations are discussed.

https://www.jstor.org/stable/pdfplus/258824.pdf

Emotional Labor in Service Roles: The Influence of Identity

While the study of psychology has offered little in the way of explaining the creative process, Koestler examines the idea that we are at our most creative when rational thought is suspended--for example, in dreams and trancelike states. All who read The Act of Creation will find it a compelling and illuminating book.

The Act of Creation

The social support literature focuses on the effects of networks composed of "real" or concrete individuals on psychological well-being. Persons interact in imagination, however, with a wide range of others who may or may not actually exist. In modern societies as in traditional societies, persons experience, interact with, and appeal to spiritual or divine beings. Using data from the NORC General Social Survey, this study examines the extent to which relationships with "divine others" affect psychological well-being. Regression analysis reveals that divine relationships have a significant effect on several measures of well-being (controlling for sociodemographic background variables and church attendance). Hypotheses regarding the impact of stress, social relationships, cognitive resources, and images of the divine on the effect of divine relationships are also considered.

Divine relations, social relations, and well-being.

:The Self We Live By: Narrative Identity in a Postmodern World

Preface Acknowledgements 1. The problem of mundaneity 2. Mundane idealizations 3. The self-preservation of mundane reason 4. Mundane puzzles and the politics of experience 5. Mundane autobiography 6. Mundane reflection 7. The social construction of mundane reason Notes Index.

Mundane Reason: Reality in Everyday and Sociological Discourse

Ethnomethodology and Ethnography

This paper explores the origin and consequences of a community mental health team's designation of some of its encounters with clients as “shit work.” First, the paper considers the perspective through which team members reviewed and characterized their performance. “Shit work” characterizations emerged when team members felt not only unable to do something for clients in a therapeutic sense, but compelled to do something to them in a coercive sense (in particular, to order involuntary hospitalization). Second, it is suggested that not only are dirty work designations the product of reviewing work performance through a particular perspective, but they also function publicly to reaffirm performance criteria, to express moral distance from a particular performance, and to tutor an observer into the preferred interpretation of a particular transaction.

Melvin Pollner

Papers

Divine relations, social relations, and well-being.

:The Self We Live By: Narrative Identity in a Postmodern World

Mundane Reason: Reality in Everyday and Sociological Discourse

Ethnomethodology and Ethnography

Dirty Work Designations: Their Features and Consequences in a Psychiatric Setting